Sessions will be held Feb. 7-8 at WCU's instructional site at Biltmore Park in Asheville.
Fundraising could get a boost this year thanks to a special $100,000 giving challenge issued by four WCU alumni.
Participants will learn about the eight commandments of customer care and the basis for exceptional customer service at the five-star level.
The fifth annual festival will take place Saturday, Feb. 2, and Sunday, Feb. 3, at the Coulter Building recital hall.
Formerly with the University of North Carolina at Charlotte, Thomas succeeds Steve Lillard, who was named WCU’s police chief in February 2018.
The facility allows WCU nurse practitioner students and students in related fields to receive education and training in an on-site environment.
The CFC supports teaching and learning at the university with professional development for faculty, pedagogy, the scholarship of teaching and learning, and educational technology.
Gifts from WCU's interim business dean honor the late Beverly Little, who was a professor of management in the College of Business.
The collection of works will be on display at WCU's Fine Art Museum through Friday, May 3.