The Office of Student Retention implements targeted interventions for students in need of additional support to be successful. Through collaboration with cross-campus partners, the office identifies these students and provides academic case management, advising students and connecting them with campus resources. If you need support and are not sure who to go to for help, this office can assist. They also lead efforts around 5th week grade intervention, academic standing and keeping students at WCU. You can visit them in 214 Killian Annex, email retention@wcu.edu or call 828.227.7171. 

The Writing and Learning Commons (WaLC) provides FREE academic support to help you achieve success in all of your classes.  Services include course-based tutoring for more than 130 classes, writing tutoring to help you with any kind of writing assignment, and academic skills consultations to help you develop more effective strategies for note-taking, reading comprehension, test-taking, time management, and organization.  Appointments are available during daytime and evening hours.  Visit the WaLC website to schedule an appointment using Navigate, or call 828.227.2274, and someone will be happy to schedule an appointment for you. 

The Math and Computer Science Tutoring Center (MTC) provides free drop-in tutoring for students to find support for success in math classes.  Visit the MTC, Monday through Thursday, 9 a.m. - 9 p.m., and Friday from 9 a.m. - 5 p.m.  You can see the DROP IN INFORMATION by clicking on “Get Drop-in Help.”  If you find that you simply cannot get the help you need from the drop-in service, you can find appointments for most 100-level courses on the tutoring site..  If you have any trouble finding appointments, using the drop-in service, or have other questions about resources for help with math, contact the Director, Sibley Bryan (fsbryan@wcu.edu), by emailing him, dropping by his office in Stiwell 437 , or calling him directly at 828.227.3830.

If you have a disability or a medical condition that may result in your need to access services offered by the Office of Accessibility Resources, please contact OAR at 828.227.3886. This is especially important for any students who have a documented disability and those with 504 or IEP plans in high school.  Western Carolina University is committed to ensuring equal educational opportunities for students with disabilities and supports their civil rights as provided by the Americans with Disabilities Act of 1990 (ADA), its amendments (ADAAA), and Section 504 of the Rehabilitation Act of 1973. Among other things, this legislation requires that students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. For information on how to receive these services, come visit them in Killian Annex first floor (to the right when you walk in) and take a look at their New Student website. 

As a student you are assigned a professional advisor until you reach 45 credit hours, and then you are also assigned a faculty advisor within your major who takes over on the core advising for your program. However, the Advising Center is there to support you from the moment you step on to campus to graduation. If you want to change your major, have questions about life goals or just want to make sure you are finding the resources you need advising is there to assist. The Advising Center is located in 107 Killian Annex (to the left when you walk in), you can email them at advisng@wcu.edu or call 828.227.7753. You can also visit the Advising Center website to find out more information. 

If you want to talk with someone and think you may benefit from counseling, please visit Counseling and Psychological Services at 225 Bird Building or call them at 828.227.7469. The CAPS staff provide counseling services to WCU students. When you first come into CAPS, a counselor will spend some time to understand your current symptoms and struggles along with your goals for counseling. Your counselor will then refer you to the appropriate service. The CAPS website also includes a variety of self help resources specific to your needs as students and commonly asked questions. 

The CCPD are here to help you find potential resources, gain skills, and plan your future career path. They also have resources for determining your major.  You can reach out at 828.227.7133, careerservices@wcu.edu, or by their office in the Reid Building Room 150. They are on the backside of the building, and our entrance faces the small, metered parking lot (Lot 30). The CCPD site also has great resources for students who are just starting at WCU or may be about to graduate. CCPD is not only for people looking for jobs, getting major help or wanting professional advice but also is there to support your journey along the way and help make sure your path is the best one for you. 

Please visit the Library website to check on hours, library.wcu.edu. The library is no longer just for reading and research. They offer a variety of services and opportunities for engagement at WCU. You can view this Youtube video if you want a basics of what Hunter Library offers. 

Mentoring and Persistence to Success provides comprehensive programs and holistic services designed to connect first generation and independent students with resources, empower them to achieve academic and personal goals, and guide them to graduation from Western Carolina University. 

If you fit into one of the categories above or just have questions about the services MAPS offers to WCU students, you can visit their offices in 214 Killian Annex (upstairs to the right), by emailing maps@wcu.edu or calling 828-227-7171 (MAPS is part of the Office of Student Retention).