- Student Life & Services
- Health and Wellness
- Health Services
Health Services
Attention Catamounts
You must call and schedule an appointment to access Health Services, 828.227.7640. You will be given directions on which entrance to access when you make your appointment. Please refer to the maps below.
COVID-19 Information and Resources
Building Entrance Maps
Current Students
Western Carolina University Health Services is here to meet the healthcare needs of our academic community and to enhance the physical, psychological, environmental and health education needs of our campus. Any student who pays the Student Health Fee is eligible for our services, regardless of insurance coverage. Keep in mind that students ARE NOT required to be enrolled in the UNC sponsored student health plan to be eligible for services. You can learn more about Insurance and Payment.
To obtain a proof of visit from Health Services, please log in to the Patient Portal. You may also review the WCU Absence Notification Protocol.
New Students
Prior to enrollment, all new students must provide immunization records, proof of health insurance and a medical history.
North Carolina state law (General Statute 130A-155.1) requires anyone entering college to present a certificate of immunization that documents their compliance with all required immunizations. All students attending Western Carolina University are required to show proof of valid medical insurance coverage or must enroll in the mandatory UNC System health plan. A Medical History will need to be secured from your doctor; a medical history provides important pieces of information that you should be aware of before visiting health services.
Coordination of Health Care
Learn more about coordiation of health care between your home providers and Health Services.
Allergy Clinic and Injections/Immunizations
8:00 a.m. – 5:00 p.m. Monday - Friday
Covid-19 Screening and Testing
8:00 a.m. – 5:00 p.m. Monday - Friday
Laboratory Services
8:00 a.m. – 5:00 p.m. Monday - Friday
Primary Care Services
8:00 a.m. – 5:00 p.m. Monday - Friday
Women’s Care
8:00 a.m. – 4:30 p.m. Monday - Friday
Saturday – Closed
Sunday – Closed
Health Services is closed on University approved holidays and may have different hours on adverse weather days per the adverse weather protocol. Each patient will be asked screening questions for symptoms of Covid-19 at the time the appointment is scheduled as well as upon arrival to Health Services.
Keep in mind that patients are requested to arrive 10 minutes prior to their appointment time; please allow time to validate your parking upon check-in. If you are 3 minutes late, your appointment will be re-scheduled. If you are unable to keep your appointment, please give us at least an hour's notice, so that the reserved time can be used for another appointment.
Dr. Jessica Ange, MD
Dr. Carmen Nations, MD
Kristy Hopkins, NP-C
Nancy Peneff, NP-C
Lauren Webb, PA-C
Robin Foley, FNP-C
Concerns, Compliments or Suggestions
Patients are welcome to provide feedback to Health Services via our feedback form.
This feedback may be submitted anonymously and is considered 'spot' feedback, not
a formal grievance.
For questions related to campus operations and coronavirus, please visit WCU's Coronavirus website.
SUBMIT A CONCERN, COMPLIMENT OR SUGGESTION
Grievance Process
A Grievance is an official statement of a complaint about something believed to be wrong or unfair. The Director of Health Services is responsible for investigating Grievances, providing feedback to the patient, determining any corrective actions as needed and following the issue to its' resolution. Please note that a formal Grievance cannot be anonymous.
Services Offered
Well Visits
Scheduled Appointments - Patients can schedule an appointment for routine check-ups, follow up care, physicals, lab orders, medication refills, STI testing, illness or injury.
Routine Physicals - Comprehensive physical examinations for employment, internships, participation in athletics, etc. are provided. An appointment is required for all physicals.
Nurse Visits
Maintenance Checks
Sick/Walk-In Visits -You must call and schedule an appointment to access Health Services, 828.227.7640. Our building entrances have changed. You will be given directions on which entrance to access when you make your appointment.
Triage Care
Non-Invasive Surgical Procedures
IV Therapy Services
Accidents/Injuries
Sutures/Splinting
Annual Physicals
Contraceptive Counseling
Contraceptive Medications - Consultation and management for all contraceptives are available. Appointments are required for birth control initiation.
Psychiatric Medications
ADD/ADHD Medications
Limited laboratory testing is performed at Health Services. For a complete listing of labs and fees please contact UHS.
In-House Hematology and Chemistry
On-site Rapid Diagnostics
Sickle Cell Screening
Collection Site for Reference Testing
STI Screening - Screening and treatment for sexually transmitted infections such as Chlamydia, genital herpes, genital warts, and Gonorrhea are available at a charge. For more information about other STI tests such as Syphilis and HIV please contact Health Services.
In-House Perscription Dispensing
Over the Counter Retail Sales
Transfer of Care for Medication Management
Transfer of Current Prescriptions
Immunotherapy/Allergy Serums - Allergy injections are administered at Health Services. To participate in this service, students should bring their allergy serum and physician's orders for the administration of the allergy injections to the allergy clinic.
Vaccines and Immunizations - Tdap, Td Boosters, MMR, PPD, Hepatitis B, and Flu vaccine are available at a nominal fee from health services.
Therapeutic Injectable Medications
Common Over-the-Counter Drugs
First Aid Supplies
WCU EMS is a student-staffed emergency ambulance service serving the WCU community. All medics are certified EMT's and WCU EMS is supervised by Health Services and WestCare EMS service. This service is in operation 24/7, during Fall and Spring semesters. To obtain EMS assistance dial 828.227.8911.
Important Resources
Patient Information
Contact Us
Bird Building
1 University Drive
828.227.7640 tel
828.227.7400 fax
Map
Health Service’s Adverse Weather Protocols