We are committed to maintaining the confidentiality of your medical and health information.
We create a record of the care and services provided to you and use this record to
provide the highest quality of care to you while complying with state and federal requirements.
This notice applies to all of the records that we maintain. We are required by law
to make sure that medical information that identifies you is safeguarded; to give
you our Notice of Privacy Practices, and to follow the terms of the current notice.
You have the right to expect that Health Services will:
To be treated with respect, dignity, and consideration of the individual patients
values and beliefs.
To be free from mental, physical, sexual, and verbal abuse, neglect, and exploitation
while under the care of Health Services.
To receive the best care available for your problem, without regard to national origin,
race, age, gender, religious beliefs, sexual orientation, disability, or illness.
To know the identity and professional status of individuals providing your care.
To understand your diagnosis, condition and treatment and make informed decisions
about your care after being advised of material risks, benefits and alternatives.
To be informed about the outcomes of your health care, including unanticipated outcomes.
To have your pain assessed, treated and managed appropriately.
To participate in decisions involving your health care and in resolving conflicts
about care decisions.
To refuse care, treatment, or services in accordance with law and regulation and to
be informed of the medical consequences of such action.
To refuse participation in research studies.
To request a referral to another health care provider for a second opinion concerning
your health issues.
To confidential treatment of disclosures and records, and to approve or refuse the
release of such information, except where release is required by law.
To a safe and accessible environment.
To have your bill explained and receive information about charges that you may be
responsible for.
To voice concerns and/or recommend changes in policies and services.
To request a referral to another health care provider for a second opinion concerning
your health issues.
Reporting a Complaint or Grievance All grievances will be reported to the Director of Health Services. This may be done
in person, by telephone or by email. Once received, the director will fill out the
incident report form and respond to the patient within 24 hours. If satisfaction is
not received, the director will refer the grievance to the Office of Student Affairs
for review.
Your Rights about Your Protected Health Information
You have the right to request to see and obtain a copy of the medical information
that may be used to make decisions about your care as maintained in our designated
record set.
If you feel that your medical information is incorrect, you have the right to request
an amendment
You have the right to request a list of the disclosures we have made of your information.
You have the right to restrict disclosure of your information to your health plan
(insurance) for services that you pay in full out of pocket.
Notice of Privacy Practices
You have a right to a paper copy of our Notice of Privacy Practices. It can be downloaded
here.