Western Carolina University’s Office of Professional Growth and Enrichment is offering a workshop, “Lean Thinking: For Products, Services and Projects of Any Type,” from 8 a.m. to 4 p.m. Friday, Sept. 13, at the university’s instructional site at Biltmore Park in Asheville.
Todd Creasy, director of the master’s degree program in business administration and associate professor of management and project management at WCU, will serve as workshop instructor. Creasy is a Juran Institute-certified master black belt in Six Sigma, a set of techniques and tools for process improvement.
“‘Lean’ is a philosophy applicable to any organization or industry,” Creasy said. “Its primary focus is to improve customer experience while reducing unnecessary clutter and process steps, thereby improving customer satisfaction and employee morale.”
Participants will have an opportunity to acquire fundamental knowledge of “Lean Thinking” principles, including “plan-do-check-act,” principles of flow and value stream mapping, and also learn what makes companies like Toyota, Nike, Caterpillar and John Deere the best in their fields. A certificate will be awarded for program completion.
The early-bird registration fee for the workshop is $249. After Aug. 30, the fee increases to $279.
For more information and to register, visit pdp.wcu.edu or call 828-227-7397.