College of Education and Allied Professions

The HR Consulting Initiative

NCCN logo


Western Carolina University -The HR Consulting Initiative - is pleased to collaborate with the North Carolina Center for Nonprofits to offer nonprofit Members of the Center pro bono expertise on a variety of human resources topics and issues.

The North Carolina Center for Nonprofits's mission is to educate, connect, and advocate for North Carolina nonprofits. It has 1,480 nonprofit members.

Since 2011, through their coursework, over 600 MSHR students have been involved in pro bono Human Resources consulting work for nonprofits, small businesses, and government agencies across the country. Thus far, we have helped 118 organizations and completed 187 HR consulting projects in 15 states (from California to Florida) at no cost.

Our HR Consulting model allows projects to be completed remotely in 10 weeks or less. The organizations helped range in size and industry (from 2 to 1,000 employees and from animal shelters, arts programs, youth organizations, to healthcare facilities). The HR services provided have included employee policy manuals, Executive Director emergency plans, organizational climate surveys, salary studies, and much more.

For more information on how we can help a nonprofit or small business strengthen its HR foundation, contact Dr. Germain at


 HR Consulting Infographic 2018 - Visually displaying the number of graduate students, pro bono clients, and states represented.

Featured Clients

Arden Theater Company


Arden Theatre Company - Philadelphia, Pennsylvania

Company's Mission: Arden Theatre Company is dedicated to bringing to life great stories by great storytellers – on the stage, in the classroom, and in the community.

How We Helped: Employee Policies Handbook Revisions and Compliance



CEAP Not Forgotten


Not Forgotten - Apex, North Carolina

Company Mission: Not Forgotten exists to develop future leaders that will serve not only their local community, but also South Africa, and ultimately, the world.

How We Helped: Developed innovative volunteer orientation material, researched South African Workers' Compensation Laws in comparison to North Carolina Workers' Compensation Laws, established clear objectives for volunteer assignments once onsite, added liability & waiver forms along with anti-harassment policies.



Asheville Humane Societ


Asheville Humane Society - Asheville, North Carolina

Company Mission: Celebrating Animals, Confronting Cruelty. Provide direct care to more than 100,000 animals each year through our sanctuaries, veterinary programs and emergency shelters and rescues.

How We Helped: Asheville Humane Society is one of the many consulting projects MSHR students have worked on for class assignments. Led by some of the executive staff, Dr. Germain and her graduate students took an extensive tour of the facility.


Program IMpacts

Explore our current and previous client list as well as press releases.

For more information on how we can help your nonprofit or small business strengthen its Human Resources foundation, contact Dr. Germain at


Alexander Graham Bell Association for Deaf and Hard of Hearing,
Washington DC
Alexander Youth Network, Charlotte, NC
Albemarle Commission Council of Governments, Hertford, NC
Apex Precision Audio, LLC, Chula Vista, CA
Arts for Life, Asheville, NC
Asheville Brewers Alliance, Asheville, NC
Asheville Buncombe Community Relations Council, Asheville, NC
Asheville City Schools Foundation, Asheville, NC
Asheville Humane Society, Asheville, NC
Autism Tennessee, Nashville, TN
Big Brothers Big Sisters, High Point, NC
Biggert's Hearing Instruments, Hendersonville, NC
Bike & Build, Philadelphia, PA
Black Mountain Home, Black Mountain, NC
Brother Wolf Animal Rescue, Asheville, NC
Buncombe County Council on Aging, Asheville, NC
Cape Fear Regional Theater, Fayetteville, NC
CARIE, Philadelphia, PA
Carolina Day School, Asheville, NC
CARY Area EMS, Cary, NC
Casting for Hope, Morganton, NC
Chamber of Commerce, Archdale, NC
CHANCO on the James, Spring Grove, VA
Children's Home Society of North Carolina, NC
City of Brevard, Brevard, NC
City of Lights Bookstore, Sylva, NC
City of Morganton, Morganton, NC
City of Waynesville, NC
CleanWorks, Asheville, NC
Columbus Christian Academy, Whiteville, NC
Community Hands, Inc., Knoxville, TN
Community Table, Asheville, NC
Council on Aging of Buncombe County, Asheville, NC
Converting Hearts Ministries, Wake Forest, NC
CRS Cooling and Air, Savannah, GA
Dorcas Ministries, Cary, NC
Eastern Pines Church of Christ, Greenville, NC
Farm to Home Milk, Asheville, NC        
Fayetteville State University, NC
Flight Group Corporation RDU, Morrisville, NC
Fresh Easy Affordable Sustainable Tasty (FEAST), Asheville, NC
Gaston Family Health Services, Inc., Gastonia, NC
Girl on the Run, Asheville, NC
Girl Scouts, Asheville, NC
Glow Academy, Wilmington, NC
Graham County, Robbinsville, NC
Green Opportunities, Asheville, NC
Habitat for Humanity, Asheville, NC
Habitat for Humanity, Brevard, NC
Habitat for Humanity, Gwinnett, GA
Habitat for Humanity, Jackson County and Macon County, NC
Habitat for Humanity, Wake County, NC
Haven House Services, Raleigh, NC
Homeward Bound, Asheville, NC
Hospice and Palliative Care Center, Winston-Salem, NC
I-AM-Recycling, Inc., Raleigh, NC
Jackson County, NC
Jackson County Psychological Services, Sylva, NC
Jewish Community Center, Asheville, NC
Jordan Baker Foundation (Grief Anonymous), Cornelius, NC
Justin Massage Inc., Asheville, NC
Kids and Cars, Olath, KS
Lake Junaluska Retreat Center, NC
L’Ecole de Choix, Chicago, IL
Liberty Corner Enterprises, Asheville NC
Life Challenge WNC, NC
Literacy Council of Buncombe County, Asheville, NC
LiveTech, LLC, Raleigh, NC
Loaves and Fishes, Charlotte, NC
Lung Cancer Initiative of North Carolina, Raleigh, NC
MANNA FoodBank, Asheville, NC
Mercy Urgent Care, Asheville, NC
Meridian Behavioral Health Services, Asheville, NC
Mohawk Industries, NC
Mojoe Coffee House, Lexington, NC
Mountain Child Advocacy Center, Asheville, NC
MS Lean, LLC, Asheville, NC
My Freedom Care, Knoxville, TN
North Carolina Coalition Against Domestic Violence, Durham, NC
North Carolina Museum of Art Foundation, Cary, NC
Not Forgotten, Apex, NC
Partners Aligned Toward Health (PATH), Asheville, NC
Pitt County Arts Council at Emerge, Greenville, NC
Power Cross Ministries, Statesville NC
Raleigh Rescue Mission, NC
Ralph Scott Life Services, Burlington, NC
Rowan Helping Ministries, Salisbury, NC
Rutherford County Humane Society, NC
Safe Harbor, Greenville, SC
Self-Help Credit Union, Durham, NC
StepUp Durham, NC
Surry Community College, Dobson, NC
TapSnap, Greenville, SC
The Alliance for AIDS Services - Carolina, Asheville, NC
The Arch of Southside, Danville, VA
The Arden Theater, Philadelphia, PA
The Ark Childcare and Learning Center, Clinton, NC
The Art Sphere, Philadelphia, PA
The Charles House Association, Carrboro, NC
The Dogwood Alliance, Asheville, NC
The Jimmy V Foundation, Cary, NC
The UNforgotten Fund, Ellicott, MD (and in Sierra Leone, Africa)
The University of South Florida, Tampa, FL
Town of Canton, NC
Twilight Theater Company, Portland, OR
United Memorial Medical Center, Batavia, NY
United Service Organizations New England, Boston, MA
Uplifting Deals, LLC, Asheville, NC
Vecinos Farmworkers Health Program, Cullowhee, NC
Wake Technical Community College, Raleigh, NC
Western North Carolina AIDS Project (WNCAP), Asheville, NC
YMCA, Asheville, NC
YMCA, Greensboro, NC
YMCA, High Point, NC

Press Releases

Office of Web Services