Technology Commons

The Tech Commons, on the Ground Floor of Hunter Library, is a comfortable place where students can study, work together, and get help with technology. We also support technology needs across campus.

Schedule in-person Appointments

Reserve a date and time to come see us.

Computer Purchasing Information

View our laptop requirements.

Check out Equipment

Borrow equipment for free. Sign in here to reserve today.

Reserve a Study Space

Use our study spaces on the Ground Floor of Hunter Library.

The Technology Commons can help support students, faculty, and staff with a wide range of offerings.

For additional questions, submit a ticket online at ithelp.wcu.edu.

For our hours of operation, please visit tc.wcu.edu/hours.

Software Assistance

We provide free software support and repairs. This includes removing viruses and malware, backing up data, installing software, and reinstalling operating systems on Windows and MacOS laptops. Some repairs may require computers to be checked in for 48 hours for in-depth services.

Students also recieve the Microsoft 365 Suite for free using their student account.

Hardware Repairs

We provide hardware repairs for student-owned and WCU-owned Apple and Dell laptops. Valid Apple and Dell warranties are accepted. Some non-warranty hardware repairs are available and require a $25 check-in fee. Total repair costs for non-warranty services vary based on the extent of the damage. While your device is being repaired, you can check out a rental laptop for the duration of the repair.

Account and Wireless Support

If you're unable to access your account, forgot your password, or need to reset your authentication methods, please contact us. Call our Help Desk at 828-227-7487 or schedule an in-person appointment. Note: For account support, your Cat Card or a valid photo ID may be required.

The campus has three main networks: Eduroam, WCU-Media, and WCU-Guest. For network setup, please visit wireless.wcu.edu or visit us on the Ground Floor of Hunter Library.

3D Printing

In our space, on the Ground Floor of Hunter Library, we have a 3DU makerspace where students, staff, and faculty can 3D print. Designs can be printed in a variety of colors and quailties for a small fee. They can be personal projects, for class, or bulk class orders for demonstrations. To submit a 3D print or for more information, please visit 3du.wcu.edu.

Equipment Checkout

We provide a free equipment check out service to all student, faculty, and staff. This includes laptops, iPads, DSLR Cameras, chargers and much more. Equipment can be reserved at checkout.wcu.edu and picked up at our service desk on the Ground Floor of Hunter Library. Equipment is rented one (1) week at a time for up to six (6) weeks a semester. Laptop rentals are limited to four (4) weeks a semester. Once a item is overdue, the user will start accumulating late fines of $2 per day per item.