Student Software and Technology Training

The Technology Commons, located on the ground floor of Hunter Library, provides student software and technology training for individuals, classes, and groups.

We assist with a wide variety of software and topics, including the Microsoft Office Suite, Adobe Creative Cloud programs, Panopto and more. These training services are available via Walk-up, Appointments, In-Class Visits, etc. Go to tc.wcu.edu to see our hours of operation.

For more information on training or to submit a training request, please submit a ticket at ithelp.wcu.edu.

 

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Walk-up Assistance

We provide on-demand, in-person support at our service desk, located on the ground floor of Hunter Library. For our hours of operation, visit tc.wcu.edu.

Appointments

To schedule an appointment please submit a ticket at ithelp.wcu.edu

Classroom Visits

These sessions, which take place in the Technology Commons Active Learning Classroom, are available upon request by Faculty and Staff. These sessions allow students to produce more robust work as they learn new software skills. Classroom Visits can be requested at 828.227.7487 or by submitting a ticket at ithelp.wcu.edu.

Online Training

We have a large database of knowledge articles to assist you in learning new software and troubleshooting common issues. Find them at ithelp.wcu.edu