For FACULTY: Blackboard Collaborate Ultra

Blackboard Collaborate Ultra is the online collaborative learning tool integrated into the WCU Blackboard environment that has permanently replaced GoToMeeting. If you are interested in using Blackboard Collaborate Ultra in your courses, please click here to complete the request form and a member of the LMS team will be in touch to help you get started.

We have also assembled a support page full of Blackboard Collaborate Resources

For STUDENTS: Course Material Access

Congratulations Western Carolina University May 2017 Graduates! As Eleanor Roosevelt once said, “The future belongs to those who believe in the beauty of their dreams.” You have accomplished something great and have fulfilled your dream of earning a degree! Don’t lose all of the hard work and effort you put forth, make copies of everything you created before December 2017, or you will lose access to it. Remember, you maintain access to your files for only two semesters (including the summer semester) after you graduate. Everyone here at WCU wishes you great success in all of your future endeavors! Good luck!

Blackboard Login: Click Here

Faculty Support and Resources

Start of the Semester Checklist

Things tend to get a bit busy just before the start of the semester and as hard as it is for the LMS Team to believe, sometimes Blackboard isn’t your top priority.  Be that as it may, there are some things you need to keep in mind with August 21st looming like a shadow so that your online content isn’t eclipsed by other events.  To keep your students from being lost in a penumbra of online darkness, the CFC has a created a checklist to help remind you of those Blackboard tasks that are important – even if you only have to worry about them once a semester.  To see the checklist, please click here, or for more information about how to make the start of the semester smoother, please contact the LMS team at 227-2930 or click here to email.

Faculty Request Forms

Course Frameworks

Academic Integrity Learning Module

Additional Faculty Resources

Accessibility Services Faculty Handbook

Faculty Assistance

  • WCU IT Help Desk
    • 7:30 am – 6:30 pm Monday – Friday
    • Phone: 828-227-7487
      Toll Free Number: 866-928-7487
    • Email –
  • Self-Help Portal:
  • Knowledge Base: (Under Find Help click the Search IT Knowledge Articles link.)
  • Chat:
    • 6:00 pm – 11:00 pm Monday – Thursday
    • 8:00 am – 8:00 pm Saturday and Sunday
  • Submit Help Ticket: (Under Request and Incidents , click on the Submit an iTicket link.)
  • Coulter Faculty Commons – 8:00 am – 5:00 pm Monday – Friday

Student Assistance

Additional Blackboard Information

Blackboard Outage Calendar 2017

Supported Browsers

Office of Web Services