Policy Topic: Office Printing Services
Draft: February 4, 2020
Administering Office: Office of the CIO
This policy defines and establishes governance for the university managed printer fleet, PawPrint. This includes, but is not limited to, printing, copying, scanning, and faxing. PawPrint services shall be utilized for all university printing and other services listed below.
This policy applies to all university and community members desiring office level printing and related services. This policy will be reviewed every 3 years.
“PawPrint Services” is a networked based print, copy, scan, and fax service for all faculty, staff, students, and community members of WCU.
“Print client” is the installed software which allows users to print to a specific printer ID and/or to a generic print queue.
“Release Printing” is the ability to send a print job via Release Queue, Mobile Printing, and/or Web-based Printing and releasing that print job at any PawPrint printer within 24 hours of submission.
“Release Queue” is available to all users on WCU-owned computers. Users submit a print job by choosing File>Print and selecting Black-and-White-Print or Color-Print. Print jobs must be released at any PawPrint printer within 24 hours of submission.
“Mobile Printing” is available to all users to submit a print job by choosing File>Print on any mobile device that has been installed and/or configured to use Mobility Print. Print jobs must be released at any PawPrint printer within 24 hours of submission.
“Web-based Printing” is a dedicated website, available to all users, to upload and submit a print job that must be released at any PawPrint printer within 24 hours of submission.
“Tiers” Each printer will have a designated tier number from 1-4, with the lowest print volume designated Tier 1 and the highest print volume designated Tier 4.
“Grandfathered Printer” are printers that were grandfathered in during the original PawPrint Service launch in 2009. These devices are not to be replaced by non-PawPrint machines.
“WCU-managed devices” include all computers purchased by the university.
“Defined Billing Code” – Code assigned in Banner allowing the user to pay for PawPrint services.
PawPrint services shall be utilized for all printing across the university, except for grandfathered printing.