Support Services Assessment

Assessing our support services units ensures that the University as a whole, not just the academic programs, are continuously improving. By keeping track of our goals, such as progress with new processes, we have better insight into changes or updates that need to be made to keep each support services unit working in the most efficient and effective way possible.

Support services units are assessed through outcomes that focus on each unit's overall improvements in the assessment cycle. These outcomes vary for the improvement needs of each individual unit but are typically grounded in efficiency, operational effectiveness, and quality of service. Meanwhile, academic programs are assessed through Student Learning Outcomes, which focus on student performance in specific programs within each academic college.