The School of Nursing defines a formal complaint as a written report from a student
or other constituent that expresses a serious concern about the quality of any of
our nursing programs or the conduct of a faculty member or student. A formal complaint
should be initiated when all other appropriate university and/or college channels
have failed to produce a satisfactory resolution from the point of view of the complainant.
Process for Filing a Complaint:
- The first step in any disagreement or conflict is to directly discuss it with the
person(s) involved.
- If there has not been satisfactory resolution, the complaint may utilize the appropriate
process in the applicable University or College Regulation policy for resolution.
For example, there is an Academic Integrity and Academic Action Appeal Policy, special
circumstances withdrawal regulations, and others. Visit the Western Carolina University
Undergraduate and Graduate catalogs for University Regulations and Policies. Visit the School of Nursing for more information about our department.