Nonstudent Billing

A prior student who has received a non-student billing statement from WCU’s Student Accounts Office may pay through his/her MyWCU account if they still have access. If not, payments may be made on the Nonstudent Payment website.  If payments cannot be made in full within 60 days, nonstudents should contact the Student Accounts Office to arrange a payment plan. Accounts not paid in full, or without a signed payment arrangement in place, will be considered delinquent and will proceed to the next step of the collections process.

The Student Accounts Office mails two billing statements 30 days apart to prior students who are no longer enrolled at WCU and have outstanding balances. If no response is received from the prior student, past due accounts greater than $500 are then submitted to the NC Attorney General’s Office for further collection efforts. Accounts with balances under $500 are submitted to a contracted collection agency. Payments on an account that has been placed with a collection agency should be made with the appropriate agency.

WCU is required to list delinquent accounts with balances of $50 or greater with the N.C. Department of Revenue. These accounts may be potentially off set with their N.C. tax refunds.

North Carolina General Statute 147-86.23 mandates state agencies to charge interest on unpaid balances. Once a student is no longer enrolled at WCU, and has been mailed two billing statements, their account will be charged monthly interest at a rate of 5% annually until the balance is paid in full. In addition, these accounts will be charged a one-time late penalty of 10% of the past due balance.

Collection Agencies

Account Control Technology, Inc.
P.O. Box 471
Kings Mills, OH 45034
888-830-7770
https://accountcontrol.com/

Immediate Credit Recovery
P.O Box 831
Newburgh, NY 12551
800-964-5689
https://www.icrsolutions.net/consumers/

Reliant Capital Solutions
P.O. Box 30469
Gahanna, OH 43230
866-837-5096
https://www.reliantcapitalsolutions.com/

Williams & Fudge
300 Chatham Ave
Rock Hill, SC 29730
800-551-5772
https://www.wfcorp.com/

Windham Professionals
384 Main Street
Salem, NH 03079
800-969-0059
https://www.windhampros.com/

 

Loan Servicer for Perkins Loans only:

Heartland ECSI
PO Box 718
Wexford, PA 15090
888-549-3274
http://www.heartlandecsi.com/