For Faculty: NEW! Blackboard Collaborate Ultra

Blackboard Collaborate Ultra is a new online collaborative learning tool integrated into the WCU Blackboard environment and will be permanently replacing GoToMeeting. If you are interested in using Blackboard Collaborate Ultra in your courses this semester, please click here to complete the request form and a member of the LMS team will be in touch to help you get started.

For Students: Course Material Access

Congratulations Western Carolina University December 2016 Graduates! As Eleanor Roosevelt once said, “The future belongs to those who believe in the beauty of their dreams.” You have accomplished something great and have fulfilled your dream of earning a degree! Don’t lose all of the hard work and effort you put forth, make copies of everything you created before August 2017, or you will lose access to it. Remember, you maintain access to your files for only two semesters (including the summer semester) after you graduate. Everyone here at WCU wishes you great success in all of your future endeavors! Good luck!

Blackboard Login: Click Here

Faculty Support and Resources

Faculty Request Forms

Course Frameworks

Academic Integrity Learning Module

Faculty Assistance

  • WCU IT Help Desk
    • 7:30 am – 6:30 pm Monday – Friday
    • Phone: 828-227-7487
      Toll Free Number: 866-928-7487
    • Email –
  • Self-Help Portal:
  • Knowledge Base: (Under Find Help click the Search IT Knowledge Articles link.)
  • Chat:
    • 6:00 pm – 11:00 pm Monday – Thursday
    • 8:00 am – 8:00 pm Saturday and Sunday
  • Submit Help Ticket: (Under Request and Incidents , click on the Submit an iTicket link.)
  • Coulter Faculty Commons – 8:00 am – 5:00 pm Monday – Friday

Student Assistance

Additional Blackboard Information

Blackboard Outage Calendar 2017

Supported Browsers

Office of Web Services