WCU Stories      October 23, 2019

Western Carolina University’s Office of Professional Growth and Enrichment is offering a two-part workshop, “Lean” Thinking: For Products, Services or Projects of Any Type” from 9 a.m. until noon on Wednesday, Nov. 6, and Wednesday, Nov. 13, at the university’s Biltmore Park site in Asheville.

Todd Creasy, director of the master’s degree program in business administration and associate professor of management and project management at WCU, will serve as instructor. Creasy also is a Juran Institute-certified master black belt in Six Sigma – Lean Sensei.

“Lean is a philosophy applicable to any organization or industry,” Creasy said. “Its primary focus is to improve customer experience while reducing unnecessary clutter and process steps, thereby improving customer satisfaction and employee morale.”

Participants will have an opportunity to earn a certificate in “Lean” Thinking and acquire fundamental knowledge of its principles, including “plan-do-check-act,” “principles of flow” and value stream mapping, and also learn what makes companies like Toyota, Nike, Caterpillar and John Deere the best in their fields.

The early registration fee for the workshop is $249 through Wednesday, Oct. 30, and $279 thereafter.

For more information and to register, visit pdp.wcu.edu or call 828-227-7397.