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Educational Technology

The Coulter Faculty Commons Educational Technology team provides support and assistance with many forms of classroom technology tools, digital media, and online learning techniques.


The CFC’s computer lab is open to faculty, staff, and graduate students Monday through Friday, from 8:00 AM to 5:00 PM.

We have both MAC and Windows computers set up in the lab and they are loaded with a variety of design, production, and creation tools. The Educational Technology team provides scheduled support for faculty, staff, and graduate students.

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Online Collaboration

If you are planning on hosting synchronous virtual sessions for online or hybrid courses, or simply interested in the creation of virtual meetings for committees and departments, the Coulter Faculty Commons provides support for Blackboard Collaborate and ITHelp provides support for Skype for Business and Zoom. Learn more about these tools

If you would like instructions and/or training on how to set up Blackboard Collaborate Ultra in your Blackboard courses, complete this form and a member of the LMS Team will contact you and answer your questions.

More detail on the latest capabilities of Skype for Business, Blackboard Collaborate, and Zoom are available on our Faculty Resources Page

Flipped Video and Screen Capture

One of the most exciting new educational technology techniques is to create video resources for students to view outside of class. Western Carolina University’s tool of choice for this is Panopto. The Coulter Faculty Commons provides all faculty, staff, and graduate student support for Panopto, including course set up, training with the built-in editors, and troubleshooting.

Presentation Tools

The Educational Technology team also provides support for PollEverywhere, a virtual clicker and classroom interactivity and polling tool. All Instructors and students have access to the WCU PollEverywhere account with their or email. The CFC also supports the use of PowerPoint, and Sway. For Google Slides, Prezi, and other digital presentation tools we will be happy to bring our best efforts to the table in your assistance. Learn more about accessing & using PollEverywhere

Web Presence

Faculty and staff at Western Carolina may request WordPress sites on the domain. The Ed Tech team can also provide support for designing a site, the functionality of WordPress, and get you started if you want to learn more about HTML and CSS coding. Request a WordPress site 

One more simple tool with less functionality but a far less steep learning curve is offered by Microsoft and integrated as part of our Microsoft 365 package. We will be glad to help you set up and optimize the use of Sway, a micro-website that can be accessed directly from your Office365 account.

If you require survey or research support, WCU faculty and staff have access to Qualtrics, an online survey and reporting tool. Explore Qualitrics 

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