WCU Faculty are responsible for following the Principles of Academic Advising as defined in the Faculty Handbook (5.17, p. 174).
A Guide for Faculty Advisors has been developed to assist with advising – Access the pdf version As faculty, advising our students is an important part of the job. We hope you will familiarize yourself with this guide and use it as a resource to help students reach their goal of graduating.
GradesFirst 2.0 is a web-based tool by the Education Advisory Board (EAB) to coordinate, target, and report on advising, tutoring, and other student success services. These functions allow WCU to have a comprehensive student success solution that brings student support systems and analytics to aid in retention and graduation rates. Refer to the GradesFirst 2.0 User Guide – Access the pdf version
As an advisor, you will be frequently asked about liberal studies requirements. Any concerns regarding Liberal Studies credits for WCU or transfer courses should be directed to email@example.com. Any substitutions, waivers, etc. for Liberal Studies should also be sent to this email address for approval. Refer to the liberal studies workshop for faculty and staff – Access the pdf version
The Issue Alert System is designed to assist students who are experiencing academic and other difficulties during their time at WCU by providing University employees with a convenient means to make referrals to students' assigned advisors, mentors, and other University resources for follow up. If you are concerned about a student, whether the student is a beginning freshmen or a last semester senior, we encourage you to issue an alert. By seeking to address students' needs as they arise or become noticed, appropriate interventions can help to empower students to make choices that have a positive impact on their academic success.
Classroom issues, such as students texting in class or failing to make or keep appointments, typically do not rise to the level of an Issue Alert.
The following categories will help direct your concern to the most appropriate resource.
Suspicion of student's academic work:
You can access GradesFirst 2.0 through your myWCU homepage. In the "Quick Links" box there is an "Advising/Tutoring" website link. This link will automatically log you into GradesFirst 2.0.
Visit wcu.gradesfirst.com. Your Username = your WCU email account username (everything before the @ symbol), and your Password = your WCU email account password.
Within GradesFirst 2.0 you can choose multiple reasons (academic or non-academic) for the alert. The Advising Center will forward your non‐academic issue alert to Student Affairs.
Below you will see the Issue Alert window. It is always helpful for Professional Advisors to have as much information as you can give. After you have completed all of the required fields (student name, reason for the alert, class link if there is one, and additional comments), click the blue submit button.
Students do not see the Issue Alert or related comments.
You will receive an email from the Professional Advisor that has been assigned to the Issue Alert. You will also receive a follow-up email a week later concerning the alert.
If you meet with the student and feel the alert can be canceled, please send an email to firstname.lastname@example.org indicating the issue has been resolved.
Please contact the Advising Center at 828‐227‐7753 or email@example.com