The Circulation Day Supervisor reports to the Head of Technology, Access, and Special Collections and is responsible for the day-to-day supervision of Hunter Library’s circulation unit during the daytime hours. Position responsibilities include overseeing the services provided to the patrons by the circulation desk, including checking out materials, maintaining accurate records in the integrated library system, and answering patron’s questions. This position is responsible for scheduling effective staffing levels within the unit, and monitors the safety and security of the library building. The Circulation Day Supervisor is charged with enforcing library policies in a fair and impartial manner, initiating recommendations for policy changes when appropriate, and maintaining a friendly and welcoming library environment. Participates in the development of operating policies and procedures. Participates in the near-term and long range planning of library services. Participates in library special projects as required or as necessary. Evaluates circulation operating procedures, and recommends adjustments as needed to improve efficiency. Participates in periodic evaluation of assigned employees. Provides training exercises for circulation unit employees. Maintains circulation data and prepares regular statistical reports for the department head. Assigns work to other circulation staff and student workers. Reports work accomplished to the department head. Cooperates with the Circulation Evening Supervisor to maintain good communication, balance work requirements, and address common issues. This position manages a staff of two full-time SPA employees and 20-25 student assistants.
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Hunter Library at Western Carolina University seeks an enthusiastic, innovative, collaborative, and user-oriented librarian for the position of Web Development and User Experience Librarian. This librarian will research, develop, and assess enhancements to the library’s web presence. The person in this position will design new sites and applications to improve the user experience in discovering, finding, and accessing library content and services. Specific projects may include improving search functionality on the library homepage, developing virtual exhibits, supporting digital projects, or enhancing the user experience with existing services such as interlibrary loan, room reservation systems, chat reference, and course reserves. Projects will also likely include implementation of open source code created in other libraries, as well as integrating various APIs and third-party software. The Web Development and User Experience Librarian will also be assigned other digital library projects as the need arises. This position supervises one Technology Support Analyst and may also supervise student employees.
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We encourage you to contact Career Services to find employment on campus.