The Department of Residential Living manages and maintains the sixteen (16) on campus residential facilities. The department employs staff in four functional areas - Residence Life, Residential Facilities, Residential Operations, and Event Services to provide a comprehensive residential experience. You can learn more about the department and our team on this page.
The Mission of the Department of Residential LIving states, "We provide clean, safe, and healthy living environments that enhance and support the educational mission, goals, and creed of Western Carolina University."
The Vision for the department is, "We strive to create living and learning communities where students feel valued as individuals and where diversity and fellowship with others can be celebrated. While maintaining a high level of quality service, we also encourage and provide opportunities for personal growth and development of character, leadership, honesty, respect, and pride."
The senior leadership team is responsible for the overall management and supervision of the four functional areas in the department. Each has a team they work with to execute the mission of the department. The offices for the senior leadership team members are located in the main Residential Living office on the second floor of Brown Hall.
Executive Director
Director of Event Services
Director of Residence Life
Director of Residential Facilities
Director of Residential Operations & Interim Director of Residence Life
The Residence Life staff are responsible for the day-to-day operations of the individual residence halls. Associate Directors oversee one of the three functional areas of Residence Life. Their offices are in Brown Hall. Area Coordinators (ACs), and Graduate Community Coordinators (GCCs) supervise the Resident Assistant (RA) staff and serve as resources to resident students. Residential Case Managers (RCMs) help students with a variety of issues and connect students to campus resources to help them thrive at WCU. Their offices are found in the residence halls where they work.
Associate Director for Residence Life for Academic Partnerships
Associate Director for Residence Life
Associate Director for Residence Life
Area Coordinator, The Hill, Norton Road Hall & The Village
Area Coordinator, Black Rock, Shining Rock & Water Rock Halls
Area Coordinator, Albright/Benton and Harrill Halls
Area Coordinator, Balsam, Blue Ridge and Noble Halls
Area Coordinator, Allen and Judaculla Halls
Residential Case Manager
Residential Case Manager
Residential Case Manager
Graduate Community Coordinator, Blue Ridge Hall
Graduate Community Coordinator, The Hill (Buchanan, Madison and Robertson Halls)
Graduate Community Coordinator, Noble Hall
Graduate Community Coordinator, Black Rock Hall
Graduate Community Coordinator, Judaculla Hall
Graduate Community Coordinator, Norton Road Hall
Residential Living employs an in-house facilities staff. These staff provide housekeeping and maintenance services for the residence halls. They are led by the Assistant Director and Residential Housekeeping Manager.
Assistant Director of Residential Facilities
Residential Housekeeping Manager
The Residential Operations staff supports the business operations of the department including room assignments, purchasing, employment paperwork, and student mail services. Their offices are in the main Residential LIving office in Brown Hall with the exception of the Student Mailroom Supervisor whose office is located in the Student Mailroom in the University Center.
Assistant Director of Residential Operations
Financial Transactions Manager
Assignments and Administrative Services Specialist
Student Mailroom Supervisor
Room Assignments Coordinator