Friday, August 25, 2017 / 9 am to 4 pm
Cost: $119 per workshop / $300 for participants enrolling in the full Certified Nonprofit
Professional (CNP) course.
Location: WCU at Biltmore Park, Asheville, NC
CPE 3.75 (Specialized Knowledge)
CNP participants will complete an additional four weeks of on-line curriculum. For
those attending the workshop only, a certificate of completion will be awarded at
the end of the day.
This hybrid CNP course highlights the dynamic nature of the nonprofit sector, the
importance of continuous improvement, emerging trends and innovations and the critical
role research plays in shaping best practices. For course objectives, please email
Jill Thompson at firstname.lastname@example.org.
This workshop is the kick-off for the CNP course, but has also been designed for participants
to attend for just the day to help improve their overall management skills within
the nonprofit sector.
In the one-day workshop participants will learn to recognize the importance of applying
scientific methods in the development, design, implementation, and evaluation of nonprofit
programs. They will also be able to identify external factors that impact nonprofit
organizations and sector in terms of operations and decision-making.
- Recognize the importance of applying scientific methods in the development, design,
implementation, and evaluation of nonprofit programs
- Identify external factors that impact nonprofit organizations and sector in terms
of operations and decision-making (factors may include economic, social, technological,
- Appreciate the dynamic nature of interrelated elements of society and their impact
on the nonprofit sector, including but not limited to economic, environmental, technological,
and social factors
- Identify emerging and trends in nonprofit structure and governance and the impact
emerging trends have on clients, organizational culture, and the nonprofit sector
- Demonstrate knowledge of global issues, processes, trends, and systems (that is, economic
and political interdependency among nations, environmental-cultural interaction, international
governmental and nongovernmental organizations).
Instructor: Laura Jeffords
Laura Jeffords is the Executive Director of the Mediation Center in Asheville, NC.
She has designed and taught Nonprofit Leadership courses to graduate students in the
Masters of Public Administration Program at Western Carolina University in nonprofit
sustainability, board/staff roles, fundraising, nonprofit collaborations/mergers,
capacity building, strategic planning, mission-based financial management, and results-oriented
management. Laura also taught as an instructor for the Duke Certificate in Non-Profit
Management. In her role at the Mediation Center, Laura has expanded the budget significantly,
increased staff, increased overall funding through grants and donations, improved
the quality of service to clients and has designed and provided training in process
management, mediation, conflict resolution, interpersonal communication, mediation
ethics, group decision making, and board planning. Laura has a Master’s in Public
Administration from Western Carolina University.