High Impact Leadership

Coaching and Leading Teams


Five-Day Leadership Certificate Program

Monday to Thursday, 9 am to 4 pm, Friday, 10 am to 1 pm
Cost: Early bird registration: $695 / Nonprofit early bird registration: $595/ Registration after March 15: $795
Lunch Included
Location: WCU at Biltmore Park, Asheville
29 SHRM PDC credits available at the successful completion of the program
31 NASBA CPE credits available at the successful completion of the program

Limited seating so reserve your seat today!

Register Online here


In order to be effective as a leader in a constantly changing and politically dynamic world, it’s critical for you to develop personal insights, a better understanding of different working styles, effective communications skills and learn how to maintain a high level of professionalism in a variety of situations.

Today’s leaders face significant challenges including building dynamic and productive teams, handling a crisis on the fly, ensuring effective policies are in place to create organizational culture, and reducing legal risks.  

This certificate program is designed for the person who wants to take their career to the next level to become a high impact leader. You will have opportunities to practice working with other leadership styles and will learn to:

  • Assess your leadership style and develop ways to be more effective
  • Develop leadership strategies that are separate from just knowing how to manage
  • Learn strategies for developing highly effective teams
  • Improve your communication competency by building key skills
  • Improve employee relations, organizational culture and reduce liability risks

Keynote Speaker: Following 4 full days of hands-on interactive training with highly qualified instructors, Shawn Rhodes, a national speaker, war correspondent and author will talk about how to create business processes that welcome unexpected change. 

Training Topics and Speakers:

Monday, April 16: Analyzing Your Leadership Styles Using the DiSC®

Having an understanding of your own management and communications style and the styles of those within your organization, will help you learn to work more effectively with employees, managers, executives and government representatives. Participants will complete a DiSC® profile in advance of the training, and Dr. Susan Fouts will lead a discussion about the different styles and approaches of leaders and how to use this knowledge to build effective teams, and develop cohesive relationships with other representatives in the community.

DiSC® profiles help you and your team:

  • Increase your self-knowledge: how you respond to conflict, what motivates you, what causes you stress and how you solve problems
  • Improve working relationships by recognizing the communication needs of team members
  • Facilitate better teamwork and minimize team conflict
  • Develop stronger sales skills by identifying and responding to customer styles
  • Manage more effectively by understanding the dispositions and priorities of employees and team members
  • Become more self-knowledgeable, well-rounded and effective leaders

Susan Fouts, EdD, WCU Executive Director of Educational Outreach, Certified DiSC® Trainer

7 NASBA CPE Credits (Personal Development)

Tuesday, April 17: Leading Teams with Effective Communication Using DiSC®

  • Understanding the strengths/approaches of varying styles within the workplace
  • Learn to work more effectively with teams and how to better understand and work with subordinates, clients, business partners and decision makers

Susan Fouts, EdD, WCU Executive Director of Educational Outreach, Certified DiSC® Trainer

7 NASBA CPE Credits (Personal Development)

Wednesday, April 18: Building Key Leadership Communication Skills

  • Learn "The 10 Commandments of Effective Leadership Communication"
  • Develop your active listening skills
  • Identify the nonverbal communication cues that signal leadership competence and set tone
  • Build your speaking "presence"
  • Analyze the critical role of leadership communication during crises through case study examples
  • Prepare for the spotlight: How to respond to media inquiries

Betty Farmer, Ph.D., WCU Professor of Communication and Public Relations

7 NASBA CPE Credits (Communications )

Thursday, April 19: Employee Relations, Best Practices and Laws Leaders Should Know

Attorney Jon Yarbrough will present an employee relations review and “best practices” including the laws leaders should be familiar with on a state and national level. As a practicing employment law attorney for Constangy, Brooks, Smith and Prophete, LLP in North Carolina, Jon shares examples of situations when a lack of communication and knowledge have led to personal and organizational liability. He will also talk about how improved communication, the right policies, and the right human resources team can not only reduce your risks as a leader, but can establish an organizational culture where employees know and understand the policies and the consequences of acting outside the law.

Attorney Jon Yarbrough, Constangy, Brooks, Smith & Prophete, LLP

7 NASBA CPE Credits (Business Law)

Friday, April 20: How to Develop High-Performance Teams in Challenging Environments

Keynote Speaker: Shawn Rhodes is an award-winning war correspondent for the US Marines, Champion public speaker and Fortune 100 management consultant. In addition to his hundreds of published articles, videos and podcasts and TEDx talk, Shawn and his work has been featured in TIME, CNN, NBC and hundreds of media outlets around the world.

Networking round-table lunch with Shawn Rhodes and leadership participants.

3 NASBA CPE Credits (Personal Development)

Shawn Rhodes

Shawn Rhodes is an international expert in dramatically improving the performance and profitability of organizations. His two degrees, international study of organizational execution on-site in more than two dozen countries and multiple combat deployments as a Marine Corps war correspondent prepared him for the battlefield of business. As president and founder of Shoshin Consulting, Shawn has consulted organizations ranging from fortune 100 and 500 companies to start-ups.


SHRM-CPE Statements

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