Thursday, May 10, 2018 / Asheville NC
More than ever, being able to speak confidently and authentically is a defining quality of leadership. In this one-day workshop, we explore and practice the specific skills anyone can develop to become a consistently effective speaker.
Friday, June 8, 2018 / Asheville NC
Participation counts towards the Event Planning Certificate
Providing the highest level of customer service is critical to the profit and success of an organization. This workshop will teach participants the eight commandments of customer care, then how to apply those principles to their own organizations and how to take their interpersonal skills to the next level.
Thursday, June 14, 2018 / Asheville NC
Crises are a fact of life. Regardless of the type of organization, we all are at risk. Manufacturers experience serious accidents and product recalls. Restaurants reel from outbreaks of foodborne illnesses. Educational institutions deal with deadly shootings. Government and business leaders commit crimes and/or act unethically. Etcetera.