Human Resources, Communication, Management and Finance Workshops

Human Resources

 

Current Programs

PRESENTING WITH IMPACT

Thursday, May 10, 2018 / Asheville NC

More than ever, being able to speak confidently and authentically is a defining quality of leadership. In this one-day workshop, we explore and practice the specific skills anyone can develop to become a consistently effective speaker. 

CREATING A CULTURE OF INTERNAL, EXTERNAL AND ETERNAL CUSTOMER SERVICE

Friday, June 8, 2018 / Asheville NC

Participation counts towards the Event Planning Certificate

Providing the highest level of customer service is critical to the profit and success of an organization. This workshop will teach participants the eight commandments of customer care, then how to apply those principles to their own organizations and how to take their interpersonal skills to the next level.

Crisis Communication Planning and Response: How to Communicate Before, During and After a Crisis.

Thursday, June 14, 2018 / Asheville NC

Crises are a fact of life. Regardless of the type of organization, we all are at risk. Manufacturers experience serious accidents and product recalls. Restaurants reel from outbreaks of foodborne illnesses. Educational institutions deal with deadly shootings. Government and business leaders commit crimes and/or act unethically. Etcetera.

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