Department Head Workshop

Department Head Workshop


Communication, Consensus, and Challenging Conversations – Workshop for Academic Department Heads

January 4-5, 2018 / WCU at Biltmore Park

Join us for an evening of networking on January 4 followed by a one-day workshop on January 5. This workshop will engage department heads and chairs in activities designed to increase self-awareness of leadership and communication styles, better recognize the communication needs of others, and develop effective strategies for engaging in difficult dialogues.

Participants will explore the impact of their DiSC® profiles, practice giving effective feedback using the SBI Feedback tool, and leave the workshop with strategies to employ back in their home departments. A lunchtime panel discussion will highlight different pathways and possibilities post-department head.

Registration includes a DiSC® profile self-assessment to be completed prior to the workshop.
Pre-workshop networking reception the evening of January 4, 2018 at the Hilton Asheville Biltmore Park.
All day workshop on January 5, 2018 at WCU Biltmore Park facility in Asheville, NC.

Registration for Department heads at Western Carolina University is being paid by the Office of the Provost, but Department Heads must register online. For non-WCU department heads the registration fee is $199.00 if registered prior to December 4. After December 4, the registration fee is $279.00.

For more information about registering for this workshop, please email

The Hilton Asheville Biltmore Park is offering a discounted room rate of $114 plus taxes. When booking your reservation, please use "WCU Department Head Workshop" as the group rate name. Learn more


January 4, 2018
6:00-7:30 p.m. - Networking Reception

January 5, 2018 
8:30 - 9:00 - Registration and Continental Breakfast
8:30 - 9:00 - Check-in
9:00 - 12:00 - What is DiSC and how can I use that as a Department Head
12:00 - 12:30 - Lunch
12:30 - 1:45- Working Lunch - Panel Discussion - Career Pathway
1:45 - 2:00 - Break
2:00 - 2:45 - Coaching and Feedback
2:45 - 3:45 - Breakout sessions

CEUs are available upon request. For more information, please contact Dr. Susan Fouts at or 828-227-3688.

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