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Lean Six Sigma – Process Improvement and Performance Enhancement

Todd teaching students in classroom


Six Sigma Whitebelt Training

Friday, October 25, 2019
8 am - 4 pm 
WCU at Biltmore Park, Asheville
Early-bird registration $249. After October 1, $279.

Earn a Six Sigma  "Whitebelt" and acquire the fundamental knowledge of Six Sigma to include:

  • Define the 5-step methodology of Six Sigma
  • How to apply Six Sigma in product, process or service industries
  • Tenets of effective project charters
  • Process mapping and Fishbone diagnostics
  • Sustainability of improvements

This class is perfect for those beginning their Six Sigma journey or desiring to know the basics of this methodology. Learn what makes companies like Amazon, General Electric, Bank of America, Boeing and 3M the best in their field

8 SHRM PDC Credits
9.5 NASBA CPE Credits
(Group Learning/Production)

Six Sigma Yellowbelt Training for Healthcare Professionals:

Tuesday-Friday, September 24-27, 2019
8 am - 4 pm, Tuesday-Thursday and 8 am - 12 pm on Friday.
WCU at Biltmore Park, Asheville
Registration fee: Early-bird $899. After September 1, $999.

This program, designed specifically for healthcare professionals, offers ideas and tools for immediate use at your healthcare organization. Six Sigma participants will learn how other healthcare organizations such as the Mayo Clinic, Johns Hopkins University and the Cleveland Clinic have utilized Six Sigma to improve patient quality.

In the Six Sigma workshop, participants will earn a “Yellow Belt” and learn how to apply the 5-step methodology of Six Sigma in patient care, laboratory support, food service, OR and ED.”

Other topics include: clinical team dynamics, proper chartering of healthcare projects, valid process measuring systems, improvement methodologies and designs, how to sustain healthcare process improvement outcomes and continue to achieve patient quality and satisfaction metrics.

The early-bird registration fee is $899. After Sept. 1, $999.

32 SHRM PDC Credits

35.2 NASBA CPE Credits
(Group Learning/Production)

"Lean" Thinking: For Products, Services or Projects of Any Type

Friday, September 13, 2019
8 am - 4 pm / WCU at Biltmore Park, Asheville 
Registration fee: $279.

Lean is a philosophy applicable to any organization or industry. Its primary focus is to improve customer experience while reducing unnecessary clutter and process steps thereby improving customer satisfaction and employee morale.

Earn a Certificate of Completion in Lean and acquire fundamental knowledge of Lean Thinking principles to include:

  • "5-S"
  • Value Stream Mapping
  • Principles of "flow"
  • "Plan-Do-Check-Act"
  • Various forms of waste
  • Learn what makes companies like Toyota, Nike, Caterpillar, Intel and John Deere the best in their field.

8 SHRM PDC Credits
9.5 NASBA CPE Credits
(Group Learning/Production)

Instructor Dr. Todd Creasy Biography

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