Western provides electric service to certain communities near campus as our established service area. Although Western Carolina Power is not a public utility, our rates are established by the NC Utilities Commission.
Deposits are required to set up an electric account unless prior credit has been established with Western Carolina Power. Deposits are based on the previous 12 month usage for each meter. After deposits are on file for 90 days they begin to accrue interest at an annual rate of 8%.
Electric bills are due and payable when issued and must be paid/received by University Cashier's Office no later than the penalty date, which is at least 25 days from the billing date. A 1% penalty will be added to unpaid bills after the penalty date. Failure to receive a bill does not alter this issue. Bills are rendered monthly between the 20th and 25th. If you do not receive your bill, please contact our office.
Meter reading usually occurs between the 7th - 10th of the month. Weekends, holidays, or unusual circumstances can vary the days of service (DOS) for your bill. All of our meters are automated meter reads with the exception of initial readings and final readings which are read manually.
Remember, written notice is required by your contract to discontinue electric service.
Your electric bill may be paid as follows:
Online - Click here to pay by credit card. We accept MasterCard, Visa, American Express and Discover.
To pay with a card by phone, please call (828) 227-7285.
Return stub with payment and mail to:
Western Carolina Power
HFR Administration Building Suite 300
Cullowhee NC 28723
At the University Cashier's Office on the 3rd floor of the HFR Administration Building. If you come up the elevator, turn right and enter the Cashier's Office.