Strategic Direction #5 – Invest in Our Core Resources

WCU’s core infrastructure is sustainable and positioned to support its strategic priorities.

Western Carolina University will ensure a consistently updated infrastructure in support of its mission and vision. Infrastructure is interpreted broadly to include facilities, technology, fiscal practices, and business processes and procedures.

Implement sustainable funding models to ensure fiscal stability.

  • Initiative 5.1.1: Eliminate operational dependence on one-time funding for core functions and services.
  • Initiative 5.2.2: Maintain a favorable bond rating.
  • Initiative 5.2.3: Develop and implement processes to identify resources for reallocation and reallocate such resources to areas with demonstrated/potential growth, capacity for revenue generation, and critical strategic need.

Develop a comprehensive University master plan.

  • Initiative 5.2.1: Charge a task force consisting of representatives of internal and external constituents and supported by an external consultant to develop a comprehensive campus master plan that takes into account such factors as anticipated enrollment growth, the environment, sustainability, energy efficiency, core infrastructure needs, building priority needs, departmental/unit consolidation, technology infrastructure, campus safety and security, green space, transportation, campus design standards, and the integration of the campus with the surrounding community. The comprehensive plan will include the following components:
    • a comprehensive facility condition assessment for existing buildings and infrastructure (utilities, information technology, roads, etc.)
    • a campus sustainability plan that aligns with the UNC Sustainability Policy
    • an assessment and prioritization of core infrastructure needs in light of emerging technologies
    • an assessment and prioritization of new building needs
    • a prioritized plan for addressing repair and renovation needs
    • incorporation of green space throughout the campus
    • a plan to consolidate like parts of individual units/colleges where possible
    • a campus parking and transportation plan that facilitates access to education sites and includes investment in multimodal options such as bike lanes, greenways, etc.
    • a process for allocating and budgeting space as a core resource to maximize space utilization
    • a plan to ensure the integration of campus development with the community surrounding the University

Improve the effectiveness and efficiency of campus business processes to ensure continuous improvement and to realize financial savings.

  • Initiative 5.3.1: Review the use of expendables, including printed documentation, and where reasonable, reduce such usage and transition to digital alternatives.
  • Initiative 5.3.2: Conduct business-flow analyses of all key functions and revise or eliminate unnecessary or redundant business processes and leverage existing enterprise solutions (Banner, Blackboard, R25, SharePoint, etc.).
  • Initiative 5.3.3: Consolidate and centralize similar operations across campus.

Sustain and increase information technology capabilities and capacity required to meet the goals of the University.

  • Initiative 5.4.1: Establish and systematize a sustainable funding model for information technology that accommodates operational support, replacements and upgrades, University growth, and strategic initiatives.
  • Initiative 5.4.2: Establish capacity planning, management, and implementation processes to ensure accommodation of mandatory and anticipated information technology needs, including both human resources and technologies (e.g., bandwidth, storage, servers, digital media, software licenses, wireless networking, wired networking, cloud services, etc.).
  • Initiative 5.4.3: Establish a multiyear technology capability planning process that is revisited annually.
  • Initiative 5.4.4: Assess periodically and revise, where necessary, the information technology disaster recovery plan.

Maintain and improve campus safety systems, capabilities, and infrastructure in support of the University’s strategic priorities.

  • Initiative 5.5.1: Complete and maintain updated emergency response plans and business continuity plans for critical functions of the University.
  • Initiative 5.5.2: Implement sustainable funding models in support of campus safety systems and infrastructure.
  • Initiative 5.5.3: Enhance campus wide emergency preparedness with ongoing communication and training.
  • Initiative 5.5.4: Sustain and enhance partnerships (e.g., mutual aid agreements, EMS service provision, etc.) with local governments, regional public safety agencies, and health organizations in support of campus and community safety priorities.
  • Initiative 5.5.5: Systematically assess and upgrade technologies (e.g., radio systems, access controls, cameras, etc.) in support of campus safety objectives.
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