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Employee Resources

Western Carolina University leadership continues to closely monitor the spread of respiratory illness caused by the novel coronavirus and is in regular communication with local, state and UNC System officials.

Please Note: These resources will be updated as additional information becomes available or the situation changes. The latest update was Tuesda, March 1, 2022.

For policy, employment, and leave related questions, you may reach HR at ext. 7218 or

Current COVID-19 guidance and protocols for employees and supervisors.

The UNC System Resource for Resilience during COVID-19 is also available for faculty and staff.

COVID-19 Exposure Supervisor Reporting Form

Additional information regarding classroom procedures, faculty and academic affairs is available in the Academic Affairs FAQ 

Frequently Asked Questions for Employees

Workplace Health Questions

Workplace Questions

Operations Questions

Travel Questions

Supervisory Questions


General Questions

Updated July 1, 2021

The following COVID-19 Special Faculty and Staff Work and Leave Provisions are effective July 1, 2021 through the end of the Public Health Emergency or until revised/rescinded. 

Updated leave provisions effective 7/1/2021

Effective May 18, 2021, all capacity limits and physical distancing requirements in campus facilities are lifted.

Yes. NC 2-1-1 is an information and referral service that people can call to obtain free and confidential information on health and human services resources related to COVID-19. You can call 2-1-1 or 888.892.1162 or access the NC 2-1-1 website. You can also text COVIDNC to 898211 to register to receive general information and updates about COVID-19 and North Carolina's response to the rapidly evolving situation. NC 2-1-1 operates 24 hours a day, seven days a week, 365 days a year and resources are available in most languages.

The Office of State Human Resources has also created a FAQ for state employees.


Workplace Health Considerations

Additional information about testing is available at

Learn more about our community standards, Catamounts Care, at

If you become sick due to COVID-19 contracted during your work for WCU or due to a workplace exposure, a Workers’ Compensation claim should be submitted with the Campus Risk/Safety Office.

If you think you are developing symptoms associated with COVID-19 and have reason to believe you have been exposed to the virus, you should not report to work. Follow the recommendation of the CDC and call your doctor or public health department, then notify your supervisor that you have taken this step. If you are subject to quarantine order or have been advised to self-quarantine by a health care provider or public health official; or have had exposure with someone who has tested positive for COVID-19 and is awaiting diagnosis (may or may not be demonstrating symptoms) COVID-19 Paid Administrative leave of up to 160 may be available. To request COVID leave, contact Trisha Ray ( or 227-2522).

Employees who have been in close contact with someone who had COVID-19 are not required to quarantine if they have been fully vaccinated and show no symptoms. Non-vaccinated individuals should follow current close contact exposure protocols.

An employee(s) may learn that someone has symptoms, is being tested or has tested positive – either from their infected colleagues themselves, or through the rumor mill. If there has been a confirmed COVID-19 case in the workplace, supervisors can address this issue and let others know that an unnamed member of the workforce has been diagnosed with COVID-19. They should be told that there is no action they need to take unless they are notified otherwise.

Because employee well-being, privacy, and workplace safety remain priorities at all times, no additional information should be provided. The language below is offered as an example:

"I received a report that a colleague in our unit was diagnosed with COVID-19.  If you don’t receive a notification, there is no further action that needs to be taken on your part. Please continue to monitor yourself closely for symptoms and practice disease prevention behaviors such as hand washing and social distancing. Should you not feel well, please stay home and contact your primary care provider.”

Employees known to be exposed to an individual diagnosed with coronavirus will be notified that a case of coronavirus has been confirmed, but the Americans with Disabilities Act protects the identity and medical information of people with communicable diseases.

The State Health Plan is encouraging members to stay informed, calm and prepared about the global coronavirus outbreak or COVID-19. The Plan is coordinating with Blue Cross and Blue Shield of North Carolina (Blue Cross NC), its third-party administrator, as well as CVS Caremark, UnitedHealthcare and other vendors, to ensure that Plan members have full and timely access to services involving the detection and treatment of coronavirus.

ComPsych has provided the following resources for all employees: 

The spread of the coronavirus COVID-19 has put organizations and employees on alert. This information can help keep employees informed about the coronavirus, as well as offer guidance on how to remain healthy and deal with the emotional impacts of the outbreak. Keep in mind that your GuidanceResources program is available to you and your employees 24 hours a day, seven days a week to assist with virtually any issue.

Coronavirus Webinar

As the COVID-19 virus spreads, it’s normal to feel fear and uncertainty. This course offers tips for coping with uncertainty and regaining control. View the Webinar

Health and Safety Resources

Download this list for links to public health and safety resources from WHO, the CDC and others across the globe. View the PDF

Working Remotely Webinar

In Navigating Your Work From Home Transition Due to the Coronavirus, a ComPsych expert trainer offers tips and answers questions. Watch the Webinar

How Your EAP Can Help

This short video explains how your EAP program can help, particularly during stressful times. Learn how the EAP Program can help

Working Remotely

With more people being asked to work from home, these guides offer tips to managers and employees for adjusting to the change.



A Relaxation Break

Offer this interactive experience to employees who are feeling stressed about recent events. Take a Relaxation Break

Financial Resiliency

With financial markets in turmoil and many people facing income disruptions, it's a good time to make sure that personal finances are on a solid footing. Explore the financial handout

Staying Healthy at Work

In uncertain times, staying healthy at work can feel like an uphill battle. These materials offer tips to keep your workforce feeling well. See the handout

Resiliency Resources

Stress and anxiety are normal reactions to current events. These materials explain how to keep those emotions in check. Explore the Resources

Any person, regardless of race, ethnicity, or national origin, can contract the COVID-19 virus. Western Carolina University is deeply concerned for the health and well-being of all, and, as a community, we are committed to fostering an inclusive and caring environment, even as many of us are worried and stressed by the spread of the coronavirus.

To prevent stigma, bias, or xenophobia against individuals or groups, it is absolutely critical that we equip ourselves with current and accurate information – facts. Commit to speaking up if you hear, see or read misinformation, or witness or experience bias or harassment.



Workplace Operations Related Questions


Questions Related to Supervision

Yes, your supervisor has the right to temporarily reassign employees to work outside their usual responsibilities to the extent they are qualified and can safely perform the work. While this situation may not be ideal – both for employees and their home units – it is important that we are all willing to adjust our “normal” work in the event of an emergency.

Reassignment may include deploying employees with certain necessary skill sets outside their colleges/divisions. Depending on the circumstances, the University will notify employees who are designated as performing essential functions, as well as when and where they should report to work.

Yes. Your supervisor may temporarily adjust employees’ work schedules to meet operational demands, based on business needs and circumstances, so that Western Carolina University can appropriately respond to the situation. These adjustments may be made on a case-by-case basis depending upon operational considerations. Your supervisor should work closely with you to discuss any changes to your assigned shift and/or work schedule and any questions or concerns you may have with the changes.

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