In Need of Additional Support Services
Some of our students may experience serious issues during their tim at WCU, issues that you may not often encounter with the majority of students. Those issues could encounter with the majority of students.  Those issues could include losing stable housing, severe financial crisis, and major mental health, substance abuse of physical health needs. These students may experience difficulty in identifying or accessing community resources as well as completing the various application protocols / insurance approval processes. In some cases, students may experience serious life circumstances to the point tha a hospitalization or withdrawal from the University is necessary.  The "When Life Happens: Getting Back on Track After the Emergency Room or Other Mental Health Crisis" brochure can be a particularly useful resourcefor students facing these issues.

For any or all of these concens, students can access specialized Case Management Services through Counseling and Psychological Services (CAPS) that target these kinds of serious issues.  The purpose of Case Management within CAPS is to offer brief stabilization and support while linking the student to appropriate resources in the community.  If you feel that a student could benefit from Case Management, please call CAPS and make a referral to our Case Manager at 828.227.7469.

In addition to the more serious, complex supports, identified above, WCU offers comprehensive support services for qualified students through Student Support Services.

Student Support Services provides

  • Advising – Academic advising, early registration, orientation and major declaration
  • Counseling – Transition to college, academic counseling, career counseling and personal counseling
  • Tutoring – Individual and small group
  • Mentoring – Goal setting, organizational skills, career preparation and referral to additional resources
  • Teaching – University experience class, career exploration class, academic probation contract class and tutor training class

Who is eligible?

Students may qualify for the Student Support Services Program if they meet one of the following criteria:

  • They are first-generation college students. That is, neither parent has a four-year degree.
  • They meet income guidelines set by the U.S. Department of Education.
  • They have a documented disability.

Student Support Services serves a limited number of students, but once accepted, a student may use the services for as long as necessary.

For those who qualify, all services are free. Students in the program are assigned to a counselor/advisor who will meet with them individually on a regular basis.

For More Information

Student Support Services
138 Killian Annex | Cullowhee, NC 28723
828.227.7127 | |


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