For any or all of these concens, students can access specialized Case Management Services through Counseling and Psychological Services (CAPS) that target these kinds of serious issues. The purpose of Case Management within CAPS is to offer brief stabilization and support while linking the student to appropriate resources in the community. If you feel that a student could benefit from Case Management, please call CAPS and make a referral to our Case Manager at 828.227.7469.
In addition to the more serious, complex supports, identified above, WCU offers comprehensive support services for qualified students through Student Support Services.
Student Support Services provides
Advising – Academic advising, early registration, orientation and major declaration
Counseling – Transition to college, academic counseling, career counseling and personal counseling
Tutoring – Individual and small group
Mentoring – Goal setting, organizational skills, career preparation and referral to additional resources
Teaching – University experience class, career exploration class, academic probation contract class and tutor training class
Who is eligible?
Students may qualify for the Student Support Services Program if they meet one of the following criteria:
They are first-generation college students. That is, neither parent has a four-year degree.
They meet income guidelines set by the U.S. Department of Education.
- They have a documented disability.
Student Support Services serves a limited number of students, but once accepted, a student may use the services for as long as necessary.
For those who qualify, all services are free. Students in the program are assigned to a counselor/advisor who will meet with them individually on a regular basis.