PURPOSE
The purpose of the Student Concern Response Team (SCRT) Early Alert System (EAS) is
to contribute to student success through intentional intervention with potential at-risk
students by encouraging faculty, staff, and/or other individuals to notify/refer students
of concern through earlyalert.wcu.edu. A case management approach is used to identify
area of need, provide outreach to the student, monitor referrals received, and follow
up as necessary for the success of the student.
REFERRAL TRIAGE
To more efficiently direct referrals, point person and triage areas are composed of
the following:
- Student Concern Response Team
o Chair
- Advising Center
o Director
- Academic Success Program
o Director
- Department of Residential Living
o Associate Director of Residential Living
o Assistant Director for Academic Initiatives
- Orientation
o Director
- Health Services
o Director
- Counseling & Psychological Services
o Case Manager
- Department of Student Community Ethics
- Director
- Director
- Provost Office
- Associate Provost
Point persons are responsible for forwarding to the appropriate individual of their triage areas. Overall case management of the early alert system is the responsibility of the chair of the Student Concern Response Team.
PROTOCOL
- Identification of at-risk students – Early Alert email submission is primary tool. The Early Alert System is a pro-active intervention system identifying any issue that interferes with a student’s success at Western Carolina University.
- Chair of SCRT receives early alert email and replies to acknowledge