ASU
ASU ITS (Central site for III hardware)
- Jeff Williams (Director & CIO) 828 262-6276, Home 828
264-5591
- Computer Center Operations 828-262-6298
- Cecil Eller (manager of operations) 828-262-6199 Home: 828
297-5289
- Terry Combs (director) 828-262-6297 Home: 828-297-2078
- Will Spinks (night operator) 828-262-6298 Home: 828-264-5417
- Network Services
- David Hayler (network support - off hours) 828 262-8635
Home: 336-877-3756
- Tom Culver (Director of network support) 828-262-6269(6259)
Home: 828-264-1940
ASU Library
- Mary Reichel (director) 828-262-2801 Home: 828-295-7543
- Larry Boyer (AUL) 828-262-2777 Home: 828 963 2609
- Lynne Lysiak (systems) 828-262-2794 Home: 423-727-6833
- Circ Desk 828-262-2818
- Cellphone for Circ Desk: 828-266-9050
- Rebecca Martin/John Doherty (night supervisor) 828-262-2776
- Jack Love (day supervisor) 828-262-6904 Home: 828 264 1304
UNCA
UNCA Computer Center
- Anthony Ianno (director) (828) 251-6445
- Networking
- Rick White (system and communication) 828-232-5009
UNCA Library
- Jim Kuhlman (director) 828-251-6545 Home: 828-251-0482
- Robert Bland (AUL) 828-251-6543 Home: 828-645-4840
- Ellie Marsh (AUL) 828-251-6636 Home: 828-298-6016
- Mark Stoffan (systems) 828-251-6647
- Circ Desk 828-262-6336
- Jennifer Brown(night supervisor) 828-251-6633
- Leith Tate (day supervisor) 828-251-6621
WNCLN Office
- Rick Moul (network librarian) 828-232-5095 Home: 828-281-1367
(1368) Cell: 828-275-6274
WCU
WCU Information Technology
- Bil Stahl (interim director) 828-227-7307 Home: 828-631-9993
- IT Help Desk 828-227-7487
- Networking :
- Scott Swartzentruber (network system analyst/supervisor)
828-227-7282 Home: 828-293-9511
- Scott Powell (windows NT server specialist) 828-227-3067
Home: 828-456-1859 Cell: 828-507-1981
WCU Hunter Library
- Bil Stahl (University Librarian) 828-227-7307 Home: 828-631-9993
- VACANT * (Access Services Lib)
- Eloise Hitchcock (AUL) 828-227-3421 Home: 828-586-3506
- Jill Ellern* (systems librarian) 828-227-7109 Home: 828-586-2367
Cell: 828-399-1286
- Tim Carstens* (head cataloging/acq) 828-227-3399 Home: 828-456-3136
- George Frizzell* (archivist) 828-227-7474 Home: 828-586-4509
- Reatha Wilkey* 828-227-2001 Home: 828-586-2660
- Circ Desk 828-227-7485
- John Brown (night supervisor) 828-227-7485
- David Duvall* (day supervisor) 828-227-3405 Home: 828-369-9963
Other emergency numbers:
- Innovative Interfaces, Inc: 1-800-878-6600 (Our code is"wncln")
IP address of Innopac system: 128.109.48.1
- NCLive: (State Library - Ask for NCLive helpdesk) 1-919-733-2570
- ECS: (UNC-GA Network Services) 1-800-672-8244
- MCNC: 1-919-248-1111
- Infotrac 2000: 1-800-227-8431 (itserver.iacenter.com - 140.244.2.15),
at night or on weekends 1-800-927-5001
- FirstSearch: 1-800-848-5800 telecommunications and system problems
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