Systems Unit
|
||
The Systems Department is responsible for all computer and telecommunication support and planning for all the other units of the Library as well as coordinating the library’s web presence. The Systems Department works with employees in the Library, Computer Center, and elsewhere on campus, providing support for access to the library's online system, CD-ROMs and electronic information products, the library website and campus-wide/Internet information systems. |
||
Hours: 730am - 6pm, Monday-Friday (828)227-7109 |
||
JILL ELLERN |
ROBIN HITCH |
JOEL MARCHESONI |
Important Questions to Answer when Requesting Help from Systems (printable Word doc)
Help, Documentation, & Resources |
Equipment Purchasing Procedures, Prices, & Specifications |
Gateway - University contract |
|
|
|
NETWORK/CONNECTION |
Policies and Plans |
How to Check Network Status (IP address, speed) |
|
SPYWARE/VIRUSES |
New Staff and Faculty |
How to Get Email/NetWare/VMS
Account |
|
REFERENCE DATABASES |
|
Info about Databases (from Reference Wiki) |
Systems Dept. Projects |
PRINTING |
|
INNOPAC/Millennium FORMS/POLICIES |
Links we still need to create |
Helpful Tips - for software, equipment, products |
|
Computer Backups Policy |
|
Replacement Program |
|
Use "Create Lists" to produce a printed or emailed list of book/material orders by department |
|
INNOPAC/Millennium HELP |
EQUIPMENT YOU CAN BORROW AT CIRCULATION |
Library Staff and Faculty Only: |
|
1 laptop (a 2nd is on the way) |
|
1 projector for use with a computer |
|
1 mp3 player |
|
|
|
Any Faculty, Staff, Students: |
|
Basic Millennium Tutorial (H/Shared/Millennium Tutorials) |
(LIST COMING SOON) |
Circulation Tutorial (H/Shared/Millennium Tutorials) |
|
Course Reserves Tutorial (H/Shared/Millennium Tutorials) |
|
MISCELLANEOUS |
|
|
|
SUPPORT RESOURCES |
|
|
INTERNAL SYSTEMS DOCUMENTS
- Assumptions for 4 Year Plan 1 - DRAFT August 3, 2001
- Criteria for the Assignment to Priority 21
- IT Environment DRAFT 6/5/01
- IT Planning Notes DRAFT October 2000
- NAC Priorities FINAL DRAFT 9/9/98
Hunter Library | Library Insider | Last updated: 9/18/07 Melissa Young