Wireless Network Access

Faculty, Staff, and Students

WCU Faculty, Staff and Students should connect to the “eduroam” wireless network for wireless service. This network uses enterprise security and encryption to keep your information private and secure. Connecting to this network will require some configuration. To configure your device:

  1. Connect to WCU-NetworkSetup or go to https://xpressconnect.wcu.edu on the device you want to connect.
  2. Choose the Recommended Option* and enter your WCUid username and password.
  3. Run the setup tool provided for your device.
  4. The tool should then configure your device and automatically connect you to the “eduroam” network.

*The recommended option installs a certificate on your device that will allow you to connect for up to 7 years. On Android devices, this requires you to have a passcode on your device. If you would rather not have a passcode, the alternate option will configure your device to connect. However, if you choose the alternate option, you must reconfigure your device every time you change the password for your WCUid account.

University Guests

Faculty and Staff have the ability to create guest wireless accounts for visitors 24×7 via the SmartPass guest access tool. Guest wireless accounts allow visitors who are on campus for official University business to log in to the "WCU-Guest" wireless network. Accounts are time-limited and grant access to the internet with limited network resources on campus.

Step-by-Step Instructions for Creating a Guest Wireless Account

To request a guest wireless account for a time period of more than five days or for assistance with creation of a guest wireless account, please contact the IT HelpDesk at 828-227-7487.

Manually configuring a device for “eduroam”

To connect to the “eduroam” network, devices must support WPA2-Enterprise encryption and 802.1x authentication. To configure your device manually, use the following parameters:

EAP Method: PEAP

Phase 2 Authentication: MSCHAPv2

CA Certificate: leave blank, or select “Unspecified”

Identity: Insert your WCUid in the format username@wcu.edu

Anonymous Identity: anonymous@wcu.edu

Password: Your WCUid Password

If the device asks you to confirm a security certificate, click accept.

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