Catamount Mail Setup with Smart Phones

How to Setup Your Mobile Device to Work with Your New Catamount Mail

Choose your Smart Phone OS:
Apple iOS
Android OS
Windows Phone

Phone/Mobile Device Integration Options:

iPhone/iPad Preferred Not Preferred
Android Preferred Not Preferred
Windows Phone Preferred Not Preferred
Symbian - Nokia Preferred Not Preferred
Blackberry Not an Option Preferred

Apple iOS:


Optional instructions for automated setup of Catamount Mail on your Apple iOS device are available here.

Manual Instructions:


  1. If this is the first e-mail account on your iPhone, tap Mail.  Otherwise, tap Settings >    
  2. Tap Mail, Contacts, Calendars >
  3. Tap Add Account...>
  4. Tap Microsoft Exchange.
  5. Tap in the Email box and enter your full e-mail address.  For example:
  6. Tap in the Username box and enter your full e-mail address again.
  7. Tap in the Password box and enter your password (WCUid password).
  8. Optionally, tap in the Description box and enter a short description for the account.
  9. Tap Next on the upper right corner of the screen.
  10. Tap in the Server box and enter and then tap Next.  Tap Next.
  11. Choose the type of information you want to synchronize.  By default, Mail, Contacts, Calendar, and Reminders are all turned ON.  To turn off synchronization for a type of information, tap and slide the switch to OFF.
  12. Tap Save.

Android OS

From the Applications menu, select Email.
  • Type your full e-mail address and your password (WCUid password).  For example:
  • If you would like this to be your default e-mail account on your mobile phone, check the box marked Send e-mail from this account by default.
    Android Instructions
  • Select Next.
  • Select Exchange account.
    Android instructions
  • Enter the following account information and select Next.
    • Password:  WCUid password
    • Exchange Server:

Android instructions
Android instruction

7.  As soon as your phone verifies the server settings, the options you can set up from the Account Options screen will include the following:
Android instructions

  • E-mail checking frequency - The default value is Automatic (push).  When you select this option, e-mail messages will be sent to your phone as they arrive.  We recommend only selecting this option if you have an unlimited data plan.
  • Amount to synchronize - This is the amount of mail you want to keep on mobile phone.  You can choose from several length options, including One day, Three days, and One week.
  • Notify me when e-mail arrives - If you select this option, your mobile phone will notify you when you receive a new e-mail message.
  • Sync contacts from this account - If you select this option, your contacts will be synchronized between your phone and your account.

8.  Select Next and then enter a name for this account as well as the name you want displayed when you send e-mail to others.

9.  Select Done to complete the e-mail setup and start using your account.

Android instructions

Windows Phone


1.  If this is the first e-mail account you have set up on the phone, tap the E-mail tile on the phone's home screen and skip to step 4.  If this is not the first e-mail account you have set up on the phone, swipe left from the home screen.

2.  Tap Settings and then tap E-mail and Accounts.

3.  Tap Add an Account and select Outlook.

4.  Type your full e-mail address and your password (WCUid password).  For example:

5.  Tap Sign In.  Windows Phone will try to configure your e-mail account automatically. If configuration completes successfully, skip to step 7.

6.  If your e-mail account cannot be configured automatically, tap Advanced Setup.  You will need to enter the following information:

        • E-mail address - This is your full e-mail address.  For example:
        • Password (WCUid password)
        • User Name - This is your full e-mail address.  For example:
        • Server -
        • Make sure the Server requires encrypted (SSL) connection box is checked

7.  Tap Sign In.




Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
Log in: Online Help Desk/IT Self-Service <
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
username – wcu\Catamount account username
password – your WCUid password

Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
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