Information Technology at Western Carolina University
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News & Events

 
Update on WCU's laptop rental program

There has been a  lot of discussion about WCU's plans to offer a laptop rental program to students, possibly as early as fall 2008. Because of the complexity in setting up this kind of a unique program, we now anticipate an initial offering for campus students for spring 2009.
read more about the program

 
IT, Client Services launch new ticketing system

IT and Client Services are happy to announce Cherwell Service Desk, our new Helpdesk ticketing system. Cherwell is replacing the Remedy system, which we have used for the past several years.
read more about Cherwell Service Desk

 
IT to support Mac OS 10.5 (Leopard) and Windows Vista
Effective March 31, 2008 the Division of Information Technology will begin supporting Mac OS 10.5 (Leopard) and on June 1, 2008 will begin supporting Windows Vista.
For more information, visit Windows Vista and Mac OS 10.5 (Leopard).
 
Catamount Mail for students goes live (fall 2007)

Western's new student e-mail service, Catamount Mail, was rolled out fall 2007.

 
 
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