CatCard Facts

The CatCard is the official Western Carolina University identification card.  It is a picture ID that identifies you as a student, faculty or staff member at Western Carolina University.  The card also provides access to many other vital functions on campus.  The CatCard serves as the students’ key to enter their residence hall and the Campus Recreation Center.  The CatCard is also your pass to attend athletic events at WCU at no charge and allows students, faculty and staff to check books and other materials out of the Hunter Library on campus.

Information regarding a student’s meal plan (meal plans are required if you live in a Residence Hall) is stored electronically and is accessed through the CatCard. There are several plans available that make eating on campus convenient for resident students, commuter students, faculty, and staff.  Contact ARAMARK Dining Services for more information, (828) 227-7396. 

Unspent meal plan balances remaining in Declining Balance funds will carry over from Fall to Spring semester. Unspent balances remaining at the end of the Spring semester will revert back to the University. Unused Block or Exchange Meals do not transfer from semester to semester. Students are allowed to transfer (sell) their declining balance meal points to other students. These transactions can be processed at the One-Stop Student Services Center counter located on the 1st floor of Killian Annex.  Students may not transfer (sell) declining balance meal points to employees of the University.

The CatCash debit account available on the CatCard allows purchases at soft drink vending, snack vending, the University Bookstore, the University Print Shop, the University Center, University Health Services, IT Services and any on-campus food service location. The CatCard may also be used in printers and copiers located in Hunter Library and across campus.  Funds can be added to your CatCash account at any time and there is no minimum deposit required.  Funds can be deposited at the One-Stop Student Services Center counter located on the 1st floor of Killian Annex. You can also add funds to your CatCash account at one of the Add-Value machines located in the Technology Commons in the basement of Hunter Library, the University Center lobby, Courtyard Dining Hall lobby and Health & Human Services Building.  Funds can also be added online by use of a credit or debit card at Add CatCash On-Line. On-line deposits to a CatCash account should be applied within one hour.

Monies paid for campus food service meal plans are not transferable to the CatCash debit account.  This means that unspent balances in a student's food service account may not be used for soft drink vending, printing / copying, or Bookstore purchases.  Unused dollars left in a CatCash debit account remain in the account until you graduate or withdraw from the University. Unused dollars left in an employee's account will be carried forward until the conclusion of employment. A refund may be may be obtained upon request by a student or by an employee at any time.   Requests for refunds are processed at the One-Stop Student Services Center counter on 1st floor of Killian Annex.  A processing fee of $5 will be charged for all refunds.   When CatCash account funds are spent in the Bookstore or Dining locations tax will be charged.

Students are responsible for safeguarding their CatCards. If a CatCard is lost, either accidentally or by theft, the card owner should give notification to the CatCard Office by calling 227-7003 during normal business hours (8a.m. to 5 p.m.) Monday through Friday. After normal business hours or on weekends lost or stolen CatCards can be reported to the University Police by calling 227-7301. Upon notification, the lost card will be electronically deactivated, thereby preventing any further use. The University cannot accept responsibility for unauthorized use of a lost card prior to deactivation.

For further information, comments or suggestions, please contact:

WCU CatCard Office
Room 135D, Killian Annex
(828) 227-7003


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