Student Accounts Office
1st floor of Killian Annex
Monday through Friday
8:00am until 5:00pm
Welcome to Western Carolina University's Student Accounts Office. This office is comprised of two functional areas: Student Accounts and Perkins Loans.
The Student Accounts Office is responsible for collections, returned checks, credit card discrepancies, voiding refund checks, withdrawal refunding, Graduate Assistantship Power of Attorney forms, and any other student account related issue referred by the OneStop Student Service Center.
When calling the Student Accounts Office, please be ready to provide the student's ID number and release of information security code. For more information, see Release of Student Information.
Good News! Visa Credit Cards are Back!
As part of a class settlement agreement involving Visa's interchange and merchant acceptance rules, Visa is required to allow U.S. merchants to charge a flat rate convenience fee. Effective immediately, students at Western Carolina University may use Visa credit cards to make payments on their student accounts in Bill+Payment through MyCat. A 2.75% convenience fee will be added to Visa payments just like the Mastercard, Discover and American Express credit card payments.
Important Message for Students with a Meal Plan
Announcement: NC Legislature repeals exemption of sales tax on dining and meal plans.
The North Carolina tax reform bill (H998) SL 2013-316 repeals the exemption in G.S. 105-164.13(27) on "meals and food products served to students in dining rooms regularly operated by State or private educational institutions or student organizations thereof," effective January 1, 2014.
What this means to you
The University has been advised that meal plans will be subject to sales tax effective Spring semester 2014. An additional 6.75% (which is the sales tax on prepared food) will be added to the existing meal plan rates.
The increase resulting from this law will apply to all available meal plans.
New Financial Aid Authorization Requirement
Western Carolina University may use your federal financial aid to pay tuition, fees, housing, and meal plans for the current academic year. Federal financial aid regulations require Western Carolina University to obtain your authorization to use federal financial aid funds to pay other education related expenses (such as, but not limited to, lab fees, health center charges, parking fines, bookstore charges, library fines and emergency loans) and to pay prior year expenses up to a maximum of $200. Once made, these authorizations remain in effect until graduation.
If you choose not to authorize payment of education related expenses, you will not be allowed to charge at the Bookstore.
Also, if you choose not to authorize payment of education related expenses or prior year expenses, it is your responsibility to pay those expenses out of pocket. Failure to pay by pre-registration will prevent you from registering for future semesters and prevent the release of your academic transcripts. Failure to pay by the payment deadline will result in cancellation of your class schedule.
If you authorize and then later choose to rescind the authorizations, you may do so by contacting the Student Accounts Office.
You may authorize payment of education related expense and prior year expenses by
following these instructions:
1. Go to http://www.wcu.edu/ and click MyCat (https://catamount4.wcu.edu/cp/home/displaylogin)
2. Enter your Student ID and Password.
3. Click Personal Services tab, Student tab, and then Account and Payment Information.
4. Click Title IV Authorization.
5. To make the authorizations, click on Submit.
6. To disapprove the authorizations, click on the down arrow next to Authorize, select Do Nothing, and click on Submit. Remember, if these authorizations are not made, you may be refunded without all of your charges being paid and you will be responsible for making payment of these unpaid charges. If they are not paid, you will be blocked from registering for future terms and receiving academic transcripts.