Seven Easy Steps to the FAFSA


118 Killian Annex
1 University Drive
Cullowhee, NC 28723
828.227.7290 tel
828.227.7042 fax

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Mon-Thur 8AM-5PM
Friday 10AM-5PM

Financial Aid Verification Process
The Department of Education flags at least one out of three students at every financial aid granting institution to go through a process called verification.  If you have been chosen for verification, you must complete the verification process in order for the WCU Financial Aid Office to determine your eligibility for federal student aid. The purpose of this process is to verify the accuracy of your FAFSA data. WCU works with the School Servicing Center (SSC) to help you complete this verification process.
  • Watch for emails from or The School Servicing Center (SSC) will send an email to the email address you listed on your FAFSA. The email will contain information that will be needed complete the verification process.
  • You will complete most or all of your verification using the online verification interview on the "Student" tab at You may also upload any required documents online. Many of your questions can be answered using the FAQ and Tips links under the "Student" tab.
  • If you did not use the data retrieval tool (DRT) to transfer your tax information from the IRS to your FAFSA, then you should request a Tax Return Transcript. This can be done at Be sure to us the "Get Transcript Online" option and request "Tax Return" transcript for the fastest processing of your tax information request.
  • Send an email to SSC at if you have questions.
  • You can track your verification status at SSC will notify you when the process is complete. Once SSC has completed your verification, you should expect to receive an email from the WCU financial aid office with your award information within 2 weeks. If you do not receive this award information, contact the WCU financial aid office.
  • Finally, DON'T DELAY! The faster you respond to requests from SSC, the faster you complete verification and the faster you financial aid can be awarded.

Check your WCU My Cat frequently to see if any additional information is needed to complete your awarding process.

You may log directly into School Servicing Center here.


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