Technologies

WCU Distance and Online Programs

 

Computer & IT Support

For computer information, services and assistance please refer to WCU's Help Desk by calling toll-free 1-866-928-7487 between 8 am - 5 pm or emailing itshelp@wcu.edu. Or, visit the WCU Information Technology webpage. For the 24/7 Blackboard live support hotline, call 1-866-374-8144.
Blackboard
    1.    Go to the WCU home page
    2.    Select "Blackboard" towards the top of the page
    3.    Select "Click here to log in"
    4.    Your username is your WCUid username (everything before the @ )
    5.    Your password is your WCUid password

All classes you are registered for will appear on your class list by the first day of class. If you have problems logging into Blackboard or accessing your courses, please contact the 24-hour Blackboard Support Hotline at 1-866-374-8144.

Catamount Email Account

Catamount mail is the official method for University/student communications including messages, notifications and alerts. Your account must undergo an initialization process when first accessed.
To activate your Catamount mail account:
    1.    Go to WCU's home page
    2.    Click on myWCU & log in
    3.    Click on the Catamount tab & follow prompts.

Free Software Downloads

WCU's Information Technology Department offers free downloads of Microsoft Office, Symantec Antivirus and other utilities for all enrolled students. Visit the IT Software Download webpage for additional information.

Student Self-Service - myWCU

myWCU is a web portal system that is fully integrated with the University's student records system. It allows you to obtain up-to-the-minute information on course offerings, your academic record, billing statements, and financial aid information. myWCU gives you control over your class schedule by allowing you to add and drop courses in compliance with the University calendar. You can do the following in myWCU:

  • Drop/Add Classes
  • Print enrollment certification
  • View your schedule
  • View and pay your fees
  • View and update your address information
  • View holds
  • View grades
  • View your institutional coursework and degree evaluation
  • View transfer credit and more!

 

University ID (Cat Card)

In order to facilitate the production of your WCU identification card (Cat Card), please submit a recent digital photo of yourself (no pictures with hats or sunglasses) in JPEG or Bitmap format. Please email the photo along with your name, WCU student ID number, date of birth and mailing address to catcard@wcu.edu. Cat Cards allow you to check out materials from the library, and student identification cards also provide students with discounts at a variety of restaurants. Even though you may not think you'll ever need this ID - you'll be surprised, so order your Cat Card today, it's free!


Office of Web Services