How to Access/Request this Service
Place a request through the IT Help Desk.
Assistance with copying non-copyrighted video materials. Quality of copy depends on the format and quality of the original material.
The Coulter Faculty Commons can show faculty how to copy non-copyrighted materials to DVD. They will also consult on other video needs.
The ITV facilities will copy video of teleconferences that occurred in the ITV facilities.
All items copied must be non-copyrighted materials.
Faculty and staff
By appointment, Monday – Friday 8:00am – 5:00pm except on university holidays.
Assist in creating copies of video
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
Charge for this Service