How to Access/Request this Service

Place a request through the IT Help Desk.


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Video Copying and Transferring Services

Service Description

Assistance with copying non-copyrighted video materials. Quality of copy depends on the format and quality of the original material.

The Coulter Faculty Commons can show faculty how to copy non-copyrighted materials to DVD. They will also consult on other video needs.

The ITV facilities will copy video of teleconferences that occurred in the ITV facilities.

Requirements/Limitations

 All items copied must be non-copyrighted materials.

Eligibility

Faculty and staff

Service Availability

By appointment, Monday – Friday 8:00am – 5:00pm except on university holidays. 

IT’s Role

Assist in creating copies of video

Support

Contact the IT Help Desk
Monday-Friday, 7:30 a.m. - 6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://help.wcu.edu/
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password

Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library

Charge for this Service

No charge

 

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