How to Access/Request this Service
Place a request through the IT Help Desk.
>> More Services from Information Technology
Service Description
Assistance with copying non-copyrighted video materials. Quality of copy depends on the format and quality of the original material.
The Coulter Faculty Commons can show faculty how to copy non-copyrighted materials to DVD. They will also consult on other video needs.
The ITV facilities will copy video of teleconferences that occurred in the ITV facilities.
Requirements/Limitations
All items copied must be non-copyrighted materials.
Eligibility
Faculty and staff
Service Availability
By appointment, Monday – Friday 8:00am – 5:00pm except on university holidays.
IT’s Role
Assist in creating copies of video
Support
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
Charge for this Service
No charge