How to Access/Request this Service
Contact the IT Help Desk to schedule assistance with your event, at least two weeks in advance.
Service Description
Information technology can assist in small to large events with some technology and setups.
Equipment available includes:
- projectors
- tables for setting up projectors
- screens
- speakers
- laptops
- connectivity to power and data
Requirements/Limitations
Must be at least two week lead time.
Must be within a building on campus.
Eligibility
Faculty and staff
Service Availability
Monday – Friday 8:00am – 5:00pm except on university holidays
IT’s Role
Provide functioning equipment, set up as requested, take down equipment, limited availability for on-site support
Support
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
Charge for this Service
No charge