How to Access/Request this Service
Workshops on a variety of topics are listed below under "Upcoming Training." Please click the link to a workshop in which you're interested, then follow the directions there for registration.
Types of Workshops offered by the Technology Commons
Residential Living staff can request presentations for a residence hall. Topics and times are customizable.
Presentations for Residence Halls
Upcoming Training
Service Description
Information Technology offers a variety of workshop options for WCU faculty, staff, and students.
Our core technology workshops include the Microsoft Office Suite; Word, Excel, PowerPoint, Access, Outlook and Blackboard- the university's learning management system. We also offer workshops on how to use the electronic classrooms as well as the demonstration classrooms.
Invited Sessions (panel discussions, guest sessions)
Workshops for Students - A menu of pre-designed programs that are offered to residence halls and common locations alike. These programs are designed to teach students a combination of what they want to learn and what will help them best. We offer interesting and informative topics that will attract students and keep them informed on the cutting edge of computing hardware, software, online services, and all of WCU’s services.
Requirements/Limitations
Workshops/sessions are presented on campus unless otherwise indicated.
Eligibility
Faculty, staff, students
Service Availability
As scheduled
IT’s Role
Offer training on a variety of tools and services.
Support
For workshops themselves:
Please contact the originating group which will be IT, the Coulter Faculty Commons
or Class TIPS. A contact person, email, and phone number is listed for each workshop.
Please contact them directly.
For workshops for Students:
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
Charge for this Service
No charge