How to Access/Request this Service
Contact the IT Help Desk to request installation of the Schlage Electronic Door Access software.
Schlage Electronic Door Access administration must be authorized by the department (where the individual is employed) and approved by the Dean or Vice-Chancellor.
Schlage Electronic Door Access is WCU’s enterprise door access solution, providing card reader access to areas including Residential Living, Health and Human Sciences building, Ramsey Center, Campus Recreation Center, Campus Police and some classroom and lab access.
Selected faculty and staff with Dean or Vice Chancellor-level approval.
Installation of Schlage Electronic Door Access software. IT does not provide training or assistance with the use of the software.
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
Charge for this Service