How to Access/Request this Service

This software can be requested through the IT Help Desk.

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Research Software Support

Service Description

Western Carolina University provides three statistics software packages.

SAS – Quantitative Analysis
SPSS – Quantitative Analysis
ATLAS.ti – Qualitative Analysis


The three software packages only run on Windows Vista or higher. Sufficient hard drive space is required (40-60GB minimum) especially for the SAS software.

SAS – Can be installed on personal and University computers to be used on-or off-campus.

SPSS – Can be installed only on University computers on or off campus. There are 100 licenses that are used concurrently on campus, and when a faculty member wishes to use the software off-campus they can check out a commuter license for up to 7 days.

ATLAS.ti – Can be installed only on University computer to be used on campus only. There are five licenses that are used concurrently.


The use of the statistics software again is dependent on the contracts.


  • Can be installed for faculty on both their WCU computer and their privately owned computer
  • Can be installed for staff on their WCU computer
  • Student may access SAS in the Open Access Student Labs


  • Can be installed on any WCU owned computer to be used concurrently
  • Students can access the SPSS in the Open Access Student Labs


  • Can be installed on any WCU owned computer to be used concurrently

Service Availability

SPSS – This software is available on-campus at any time. Off-campus customers must check out a commuter license to use the software for up to seven (7) days at a time. Customers must then return to campus to check out the commuter license again.

UNC Asheville and Enka both have licenses available for faculty to use at those facilities.

SAS – This software is installed locally on each computer and will be available on demand.

ATLAS.ti – This software is available on campus only any time.

IT’s Role

IT will forward requests to the Coulter Faculty Commons unless they involve installing software in the labs and/or e-classrooms.


For assistance with problems running this software or basic training in how to use the software, please contact the IT Help Desk:

Contact the IT Help Desk
Monday-Friday, 7:30 a.m. - 6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
Log in: Online Help Desk/IT Self-Service <
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
username – wcu\Catamount account username
password – your PIN or password

Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library

Faculty and staff may get assistance from the Coulter Faculty Commons (227-7196) in the basic use of the software. The Coulter Faculty Commons staff member involved in research can show you how to perform a statistical analysis that you would like more information about but cannot recommend any specific analysis to run or comment on the viability of the resulting analysis.

Faculty may contact the CFC to be connected with a faculty member who may offer assistance in analyzing the resulting data from a study as time permits.

Students must get statistical assistance from their faculty member(s).

For More Information

Support for Research

Charge for this Service

No charge


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