How to Access/Request this Service
Please complete the form below and allow 24 hours notice for the access to be granted.
Registration for Guest Access to Wireless
Service Description
WCU faculty and staff can request access for their guests who are on campus for official University business. Accounts are time-limited and grant access to the Internet and limited network resources on campus.
Specs:
- 802.11/a/b/g/n connectivity
- DHCP address assignment
- Static IP address assignment available for specific business needs
Requirements/Limitations
On campus, near a wireless access point - Wireless Coverage Maps
Device that has a web browser that can be used to enter the guest account credentials.
Eligibility
Guests of faculty and staff on campus for official university business.
Service Availability
Access is granted Monday-Friday, 8-5, with at least 24 hours notice allowed ahead.
IT’s Role
Create accounts and give instructions to access the network.
Support
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
For More Information
University Policy 52 – Use of Computers and Data Communications
University Policy 95 – Data Network Security and Access Control
University Policy 49 – Planning, Installation, and Maintenance of Data and Video Networks
Charge for this Service
No charge for access