How to Access/Request this Service

Available in every campus building.

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Wired Port Activation

Service Description

Networking will install an Ethernet cable from the patch panel to an existing port on the switch.


If their are no available ports on the switch, then a new switch may need to be purchased.

Data network security policies detailed in University Policy 95:  Data Network Security and Access Control.


Faculty, Staff and Students

Service Availability

Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.

IT’s Role

Maintain the infrastructure, provide service availability, troubleshoot and support.


Contact the IT Help Desk
Monday-Friday, 7:30 a.m.-6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
Log in: Online Help Desk/IT Self-Service <
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
username – wcu\Catamount account username
password – your PIN or password

Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library

More Information


University Policy 95:  Data Network Security and Access Control

University Policy 52:  Use of Computers and Data Communications

University Policy 49:  Planning, Installation, and Maintenance of Data and Video Networks

Charge for this Service

No charge


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