Western Carolina University

Service Description

The Virtual Private Network (VPN) allows faculty and staff to access on-campus resources from off-campus.

Requirements/Limitations

Internet connection

Eligibility

Faculty and staff

Service Availability

Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.

IT’s Role

Maintain the service and availability

Support

Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/> 
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password

Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library

More Information

Log in to the Online Help Desk/IT Self-Service <http://help.wcu.edu/>, search for VPN, select Solution - How do I login to VPN?

Charge for this Service

No charge