How to Access/Request this Service
Contact the IT Help Desk to schedule IT-owned laptop carts.
Contact the departments for scheduling their laptop carts.
Service Description
We provide two mobile laptop carts for class use, with a total of 50 computers.
Other laptop carts are maintained by various departments around campus.
Information on the departmental cart locations.
Requirements/Limitations
Windows and Mac Standard Software
Eligibility
Faculty/staff for on-campus, classroom use only
Service Availability
All requests have to be scheduled ahead of time and are subject to availability of resources.
IT’s Role
Setup and maintain laptops.
Support
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
For More Information
E-Classrooms, Demo Classrooms, & Carts
Charge for this Service
No charge