Service DescriptionThe Division of IT offers the ability for WCU Faculty, Staff, and Students to have their personal computer set up with WCU wireless, Microsoft Office, and Anti-virus. This service is completely free including the software. Clients can call the IT Help Disk or visit the Technology Commons, on the ground floor of Hunter Library, to access this service.
Requirements/LimitationsWe recommend that the machine meet the minimum specifications, and that it be clear of any viruses or spyware.
This service is only available to WCU Faculty, Staff, and Students.
Clients may call the IT Help Desk or visit the Technology Commons during regular hours listed below.
Determine the eligibility of the owner and their machine, perform needed setup services.
Contact the IT Help Desk
Monday-Friday, 7:30 a.m. - 6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
Log in: Online Help Desk/IT Self-Service <http://help.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
Charge for this Service
No charge is issued for this service.