Personal Computer Setup

Service Description

The Division of IT offers the ability for WCU Faculty, Staff, and Students to have their personal computer set up with WCU wireless, Microsoft Office, and Anti-virus. This service is completely free including the software. Clients can call the IT Help Disk or visit the Technology Commons, on the ground floor of Hunter Library, to access this service.

Requirements/Limitations

We recommend that the machine meet the minimum specifications, and that it be clear of any viruses or spyware.

Eligibility

This service is only available to WCU Faculty, Staff, and Students.

Service Availability

Clients may call the IT Help Desk or visit the Technology Commons during regular hours listed below.

IT’s Role

Determine the eligibility of the owner and their machine, perform needed setup services.

Support

Contact the IT Help Desk
Monday-Friday, 7:30 a.m. - 6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://help.wcu.edu/
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password

Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library

Charge for this Service

No charge is issued for this service.

 

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