How to Access/Request this Service

Terms of Service and Registration

Thisform may be submitted to the Division of Information Technology in CAMP 106 via campus mail.

If you have any questions, please contact the IT Help Desk.




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E-mail via Mobile Communication Devices

Service Description

Mobile Communication Devices (MCDs) are devices which are capable of receiving university "pushed" data/email. This includes, but is not limited to, smart phones and tablets.

At WCU, there are two ways to access to university data/email via Mobile Communication Devices:

Pull - Go to on your MCD

  • E-mail messages are accessed via a mobile web browser. This is also known as web mail, accessible at
  • This delivery method is recommended for security reasons.
  • Requires a device with a web browser.
  • Device is not required to be registered.
  • Subject to Electronic Mail Policy 93.
  • Not subject to Mobile Communication Device (MCD) Policy.

Push - Register for service

  • E-mail messages are delivered (“pushed”) automatically to the MCD. Messages are viewed in an application on the MCD.
  • This delivery method is recommended for employees that have a business need to frequently access university data/e-mail.
  • Device is required to be registered.
  • Subject to Electronic Mail Policy 93.
  • Subject to Mobile Communication Device (MCD) Policy.


This applies only to employees having email PUSHED to an MCD which they personally own and which is configured to automatically receive WCU mail messages or other university data.

Any employee can use to PULL their email via a mobile web browser, without using the MCD service.


University employee.

Department head or their designee will decide your eligibility for a MCD allowance. More information on MCD allowances.

Service Availability

Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.

IT’s Role

Create accounts, provide users with connection settings, provide best-effort support


Contact the IT Help Desk
Monday-Friday, 7:30 a.m.-6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
Log in: Online Help Desk/IT Self-Service <
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
username – wcu\Catamount account username
password – your PIN or password

Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library

For More Information

Mobile Communication Policy - University Policy 68


MCD Procedures and Employee Allowance Information


Charge for this Service

No charge



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